Staff Responsible at Inditex- Zara

  • România, București
  • România, București
  • Romania, București
  • Romania, București
Afiseaza date contact
Traduceri ale CV-ului
  • Ultima actualizare: 06.12.2014
  • Numar referinta: 123255


Permis de conducere
  • B

Limbi straine

  • Last update: 06.12.2014
  • Reference number: 123255


  • September 2014 - Present

    Staff Responsible, Inditex- Zara

    • București, Romania
    • Full time
    • Work domain - Marketing: Marketing

    Responsible for the overall operations of a retail store, including customer service, productivity, profitability, training and development of staff, and control of expenses and shortages. 
    - Using all available resources such as time, materials, and people to meet store objectives.
    Key Responsibilities :
    Assigns employees to specific duties. Responsible for work schedules, and controls break periods, work hours, and vacations Follows up on inventory levels and orders merchandise. Prepares requisitions to ensure proper stock replenishment. Ensure proper store image. Train and educate staff. Responsible for the operation of his/her own store such as inventory control, and maintenance. Answers customer's complaints or inquiries. Opens, closes the store and ensures Locked and secured stores. Sells merchandise.

  • June 2012 - August 2014

    General Manager of Spa and Beauty Center , Esthetique Boutique

    • București, Romania
    • Full time
    • Work domain - Marketing: Marketing

    - ensure that the salon is running efficiently and provide excellent customer service;
    - conducting promotional campaigns ( e.g. creating advertising and other promotion for the salon);
    - responsable of hiring, training and supervision of staff;
    - ensure that the customers are tended to and satisfied, and the business is operating at a profit;
    - scheduling the employees so the staff is always available to provide services;
    - oversee staff training and development and make sure that advanced training opportunities are available;
    - manage and supervise non-creative staff such as receptionists, schedulers and maintenance staff;
    - responsible for accounting at the salon, keeping track of the income and balancing accounts every day, or every week, and making deposits at the bank;
    - responsible for the ordering of supplies for the business, as well as ensuring retail operations remain stocked;
    - create an atmosphere where customers are comfortable and are satisfied, leading to repeat business;
    - ensure that all equipment is operating and that the salon or spa appearance is one that creates an inviting, relaxing environment for customers.

  • February 2011 - March 2012

    Cabin Crew, Emirates

    • București, Romania
    • Full time
    • Work domain - Marketing: Hostess / Promoters

     Mission : Deliver the world's best in-flight experience
     Vision : Beyond expectations
    Responsibilities :
    - I have a profound and clear understanding of air travel and how it fits into customers' lives and their day;
    - I take a genuine interest in people, their background and experience
    - I invest time to build relationships
    - I express the Emirates personality in my own natural way
    - I adapt my behaviour to meet people's needs and wants
    - I treat people with as much consideration and respect as I would like to be treated
    - I pay attention to every detail of our customers ' experience
    - I balance my energy and pioneering spirit with the need to be consistent and systematic
    - I never take safety and security for garanted.

  • June 2009 - January 2011

    Public Relations Officer , Chronolink SRL

    • București, Romania
    • Full time
    • Work domain - Marketing: PR,Advertisement

    - planning, developing and implementing PR strategies;
    - liaising with and answering enquiries from media, individuals and other organisations, often via telephone and email;
    - researching, writing and distributing press releases to targeted media;
    - writing and editing in-house magazines, case studies, speeches, articles and annual reports;
    - organising events including press conferences, exhibitions, open days and press tours;
    - maintaining and updating information on the organisation's website;
    - sourcing and managing speaking and sponsorship opportunities;
    - commissioning market research;
    - Overseeing social media PR strategies

  • November 2008 - May 2009

    Editor, Vip Magazine

    • București, Romania
    • Full time
    • Work domain - Marketing: Advertisement

    - prepare, rewrite and edit copy to improve readability, or supervise others who do this work.
    - read copy or proof to detect and correct errors in spelling, punctuation, and syntax.
    - allocate print space for story text, photos, and illustrations according to space parameters and copy significance, using knowledge of layout principles.
    - plan the contents of publications according to the publication's style, editorial policy, and publishing requirements.
    - verify facts, dates, and statistics, using standard reference sources.
    - review and approve proofs submitted by composing room prior to publication production.

  • September 2003 - June 2007

    Sale Representative , Oriflame

    • București, Romania
    • Full time
    • Work domain - Sales: Sales

    -advertise and sell products and services of the company to current and perspective customers;
    - make action plans and schedules to discover certain goals and to make a list of necessary contacts;
    - follow up on new leads and referrals stemming from field activity;
    - discover sales prospects and contact them with other accounts as assigned;
    - preparations of presentations, proposals and sales contracts;
    - establish and maintain materials relating to sales and knowledge of current products;
    - develop and maintain the relationships with current customers and potential customers as well;
    - preparations of paperwork to put services of the contract into practice and maintain them; 
    - take part in events to market the products such as seminars, trade shows, and telemarketing events;
    - arrange schedules on shipping and make delivery of merchandise as well as services;
    - supply of direct and detailed training to new sales staff;
    - guide and manage company employees to achieve the work required to sell out all the products;
    - establish and deploy special sales activities to reduce products in stock;
    - help the company implement its marketing plans as required.


  • 2007 - 2010

    Bachelor's degree, Spiru Haret

    • București, Romania
  • 2003 - 2007

    Highschool, Petru Rares

    • Piatra Neamț, Romania


Driving license
  • B

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