123954

Inginer Electronist Telecomunicatii la TEHSINO International SRL

Electronics engineer - Telecommunications at TEHSINO International SRL

  • România, București
  • România, București
  • Romania, București
  • Romania, București
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Traduceri ale CV-ului
75%
  • Ultima actualizare: 20.01.2015
  • Numar referinta: 123954

Experienta

  • octombrie 2010 - Prezent

    Inginer Electronist Telecomunicatii, TEHSINO International SRL

    • București, România
    • Full time
    • Domeniu - It Telecom: Inginerie

    ▪ cunoasterea amanuntitaa tuturor caracteristicilor tehnice ale echipamentelor comercializate de companie
    ▪ promovarea solutiilor si echipamentelorcompaniei catre potentiali clienti
    ▪ intocmirea documentatiei tehnice a echipamentelor comercializate, in vederea participarii la licitatii.
    ▪ intocmirea documentatiei technice a echipamentelor din portofoliu in vederea comercilizarii lor (Intocmire Manuale de utilizare, Manuale de Training ).
    ▪ vanzarea en-gros a instalatiilor si echipamentelor comercializate de companie si prestarea serviciilor postvanzare corespunzatoare acestora.
    ▪ colectarea informatiilor de specialitate de pe piata de profil in vederea actualizarii continue si competitive a gamei de produse si servicii oferitade companie.
    ▪ asigurarea service-ului post-vanzare la toate echipamentelecomercializate si mentinerea unor relatii cat mai bune cu clientii companiei.

  • martie 2009 - septembrie 2010

    xDSL Helpdesk - Remote IT Support, Romtelecom SA

    • București, România
    • Full time
    • Domeniu - Vanzari: IT

    ▪ Remote Help Desk support pentru clientii xDSL ai companiei (ADSL, VDSL, CDMA,
    ▪ VPN, VPNoi).
    ▪ Asistenta in configurarea echipamentelor de retea, modem-uri, routere, DVR-uri, Ip
    ▪ Camera, Network Printers, ecipamente de VoIP, sau aplicatii ce folosesc conexiunide retea, Instalare si configurare Antivirusi si Firewall.
    ▪ Preluare apeluri telefonice si e-mailuri de la clientii care au probleme, sau necesita asistenta in utilizarea sofware/hardware a PC-ului sau necesita asistenta inutilizarea unor software specifice: statistic, grafic, baze de date, printare, word processing, e-mail, sau sisteme de operare.
    ▪ Oferirea de raspunsuri la intreabari sau rezolvarea unor probleme aplicand cunostinte software/hardware si proceduri.
    ▪ Managing support tickets,
    ▪ Monitorizarea retelei IT&C, si a aplicatiilor,
    ▪ Monitorizarea solutiilor de securitate (file permissions, user accounts, group
    policies)

Educatie

  • 2003 - 2008

    Diploma de facultate, Universitatea Politehnica - Fac. de Inginerie Aerospatiala

    • Dej, România

Limbi straine

Engleza
Avansat
Franceza
Mediu
Italiana
Mediu
Romana
Nativ
75%
  • Last update: 20.01.2015
  • Reference number: 123954

Experience

  • October 2010 - Present

    Electronics engineer - Telecommunications , TEHSINO International SRL

    • București, Romania
    • Full time
    • Work domain - It Telecom: Engineering

    ▪Thorough knowledge of all the technical characteristics for the company’s products portfolio; 
    ▪Promote the company solutions and equipment to potential customers 
    ▪Prepare the products technical documentation in order to participate in auctions. 
    ▪Prepare the technical documentation for the products in the portfolio to be marketed (User’s Manual, Training Manuals). 
    ▪ Wholesale of products commercialized by the company and ensuring their proper after sales services. 
    ▪Collect specialized information from the profile market for the continue and competitive update of the company’s products range and services; 
    ▪Providing after sales service on all sold equipment and maintaining the best possible relations with the clients. 
    ▪Ensuring the website maintenance for www.tehsino.ro 
    ▪Creating and managing the virtual store at www. itshop4u.ro 
    ▪Providing technical training, for equipment sold to customers. 
    ▪Training the customer’s staff that will come into contact with the sold equipment (customer’s technicians and engineers). 
    ▪Thorough knowledge of all the technical characteristics for the company’s products portfolio; 
    ▪Promote the company solutions and equipment to potential customers 
    ▪Prepare the products technical documentation in order to participate in auctions. 
    ▪Prepare the technical documentation for the products in the portfolio to be marketed (User’s Manual, Training Manuals). 
    ▪ Wholesale of products commercialized by the company and ensuring their proper after sales services. 
    ▪Collect specialized information from the profile market for the continue and competitive update of the company’s products range and services; 
    ▪Providing after sales service on all sold equipment and maintaining the best possible relations with the clients. 
    ▪Providing technical training, for equipment sold to customers. 
    ▪Training the customer’s staff that will come into contact with the sold equipment (customer’s technicians and engineers). 
    ▪Preparing the documentation needed to support the training courses. 
    ▪ Any other technical duties assigned temporarily by the company management.  Preparing the documentation needed to support the training courses. 
    ▪ Any other technical duties assigned temporarily by the company management. 
    

  • March 2009 - September 2010

    xDSL Helpdesk - Remote IT Support, Romtelecom SA

    • București, Romania
    • Full time
    • Work domain - Sales: IT

    ▪Remote Help Desk support for the company’s xDSL customers (ADSL, VDSL, CDMA, VPN, VPNoi). 
    ▪Assistance in configuring network equipment , modems, routers, DVR, IP Camera, Network Printers, VoIP Equipment, or applications that use network protocols; 
    ▪Antivirus and firewall installation and configuration. 
    ▪Taking phone calls and emails from customers who have problems or require PC assistance using software / hardware or require assistance in the use of specific software: statistics, graphics, databases, printing, word processing, e-mail, and operating systems. 
    ▪Provide answers to questions or solve problems by applying software / hardware knowledge and procedures; 
    ▪Managing support tickets; 
    ▪Monitoring the IT & C network, and applications ; 
    ▪Monitoring the security solutions (file permissions, user ccounts, group policies) 
    

Education

  • 2003 - 2008

    Bachelor's degree, Polytechnics University of Bucharest, Aerospace Engineering Faculty

    • Dej, Romania

Foreign languages

English
Advanced
French
Intermediate
Italian
Intermediate
Romanian
Native