Deliver timely, accurate and professional customer service to all Amazon.es customers. Heavy phone, instant-messaging chat, and e-mail communication with customers. Use a wide variety of internet and software tools to navigate customer accounts, research and review policies, and communicate effective solutions.
Researching and writing articles on various topics, from people’s health care issues to more technical, web, SEO/SEM and marketing-related topics. Translating marketing, commercial or legal documentation, if necessary, upon the case.
•Scheduling appointments and making business travel arrangements for the Managing Partner and for the team, •Ensuring the communication within the company as well as with the company’s clients and business partners •Translating marketing, commercial or legal documentation •Working along with the marketing department from Spain at the mini catalogues format and various firm presentations for label promoting purposes •Performing basic HR admin function (administrate the applications database, schedule interviews and keep track of the recruitment process, keep basic correspondence with the applicants) •Primary accounting •Keeping track of business incoming and outgoing correspondence and documents (keep in/out register, archive documents etc) •Inventory of all special documents (invoices, receipts, etc.), •Bookkeeping of the expenses reports for all the employees •Supplier relation management •Maintenance of an fluent firm-bank communication •Follow-up all the banks operations, updating the company's bank documents file •Ensuring effective payments for the internal(salaries) and external payables in accordance to contractual payment terms and conditions •Debt recovery •Financial reports and evolution analysis on clients' payment status •Participating in the company yearend assets inventory.