124833

Customer Service Associate at Amazon ES

  • România, București
  • România, București
  • Romania, București
  • Romania, București
Deblocheaza date contact
Traduceri ale CV-ului
30%
  • Ultima actualizare: 22.01.2015
  • Numar referinta: 124833

Aptitudini

Permis de conducere
  • B

Limbi straine

Engleza
Avansat
Franceza
Avansat
Italiana
Mediu
Spaniola
Avansat
Portugheza
Mediu
Araba
Incepator
Romana
Nativ
55%
  • Last update: 22.01.2015
  • Reference number: 124833

Experience

  • July 2014 - Present

    Customer Service Associate, Amazon ES

    • București, Romania
    • Full time
    • Work domain - It Telecom: Internet / New Media

    Deliver timely, accurate and professional customer service to all Amazon.es customers. Heavy phone, instant-messaging chat, and e-mail communication with customers. Use a wide variety of internet and software tools to navigate customer accounts, research and review policies, and communicate effective solutions.

  • June 2011 - April 2013

    Copywriter, Addison Klein Group, LTD

    • București, Romania
    • Full time
    • Work domain - Marketing: Marketing

    Researching and writing articles on various topics, from people’s health care issues to more technical, web, SEO/SEM and marketing-related topics. Translating marketing, commercial or legal documentation, if necessary, upon the case.

  • November 2007 - February 2011

    Secretara, Cofraje Alsina Romania S.R.L.

    • București, Romania
    • Full time
    • Work domain - Technicians: Construction

    •Scheduling appointments and making business travel arrangements for the Managing Partner and for the team,
    •Ensuring the communication within the company as well as with the company’s clients and business partners
    •Translating marketing, commercial or legal documentation
    •Working along with the marketing department from Spain at the mini catalogues format and various firm presentations for label promoting purposes
    •Performing basic HR admin function (administrate the applications database, schedule interviews and keep track of the recruitment process, keep basic correspondence with the applicants)
    •Primary accounting
    •Keeping track of business incoming and outgoing correspondence and documents (keep in/out register, archive documents etc)
    •Inventory of all special documents (invoices, receipts, etc.), 
    •Bookkeeping of the expenses reports for all the employees
    •Supplier relation management 
    •Maintenance of an fluent firm-bank communication 
    •Follow-up all the banks operations, updating the company's bank documents file
    •Ensuring effective payments for the internal(salaries) and external payables in accordance to contractual payment terms and conditions
    •Debt recovery 
    •Financial reports and evolution analysis on clients' payment status
    •Participating in the company yearend assets inventory.
    

Skills

Driving license
  • B

Foreign languages

English
Advanced
French
Advanced
Italian
Intermediate
Spanish
Advanced
Portuguese
Intermediate
Arabic
Beginner
Romanian
Native