Looking for a challenging position within a dynamic and professional environment where individual performance is recognized and awarded, while allowing completing my knowledge and experience. Keen to accomplish my job duties on time and at very high quality standards and interested in having access to professional growth.
G2 Travel - April ,2013 - Present Bucharest , Romania Travel Agent – Transportation Department ( S.C Global Compass S.R.L) - process Long Distance Coach bookings; new requests, amendments and cancellations quickly, efficiently and accurately. - Educate and familiarize self with knowledge of product and suppliers - Action all booking requests, cancellations and amendments quickly, efficiently and accurately within the requested budgets. - Input confirmations and update relevant systems. - Develop good working relationships with Suppliers - Co-ordinate with Suppliers and Internal departments to resolve accounts queries and other discrepancies. - Monitor booking situation of LDC’s and highlight to management any potential issues. - Deal with on road emergencies - Investigate complaints about coaches and drivers - Monitor quality control - Prioritize work load as and when necessary. - Assist other members of the LDC Reservation Team and other departments as and when workload dictates. - Undertake, as requested, other tasks or projects and complete within the given time frame - Keep operations staff informed on the status of any bookings that cannot be confirmed within the set deadlines. - Maximize profits whenever possible by requesting special budgets when possible. Courses: Local Guide/National Guide Certificate – ANT – J’info 2014 – National: I guided tours with Japanese tourists visiting Romania. Local (Bucharest): English and Japanese tourists S.C Maya Silver S.R.L Mar,2010 - April 2013 Bucharest , Romania Merchandiser – 2 months in Dusseldorf - Germany - determine the value of products - work with sellers to work out schemes and offers for maximum profit - promote new products through discounts - clear out older stock through sales, discounts and special offers - work out the best retail price for items so that all may remain in profit - Organized for and oversaw the purchase of goods and services to the shipping company - Checked the received supplies to ensure they were in order - Inspected supplies before their purchase • S.C INTERGIS GROUP S.R.L Feb,2008- Feb2010 Bucharest , Romania Pc Operator - making cadastral plans. - orthophotomap vectorization in specialized software programs, - Updating these vectorization; making planimetry in 3D environment (layer, DTM points, level curves realization), Vectorization, Georeferensing pad, Pad Convertor • HIP MARKETING Oct,2007-Feb,2008 Bucharest , Romania promoter/hostess - Suggest product improvements to management and product to purchase to customers. - Give product samples or token gifts to customers, and distribute handbills, brochures, and gift certificates to passers-by. - Answer telephone and written requests from customers for information about product use and write articles and pamphlets on product. - Advise customers on homemaking problems related to products or services offered by the company. - Contact businesses and civic establishments and arrange to exhibit and sell the company products. - Develop list of prospective clients from sources, such as newspaper items, company records, local merchants, and customers. - Prepare reports of services rendered and visits made. - Visit homes, community organizations, stores, and schools to demonstrate the Product and services. • INTERNATIONAL MARKETING RESEARCH AND COMMUNICATION GROUP S.R.L Sep,2006-July,2010 Bucharest , Romania Call Center Operator