129533

Front office/Office assistant at SC SYKES ENTERPRISES Eastern Europe SRL

  • România, Cluj Napoca
  • România, Cluj Napoca
  • Romania, Cluj Napoca
  • Romania, Cluj Napoca
Deblocheaza date contact
Traduceri ale CV-ului
30%
  • Ultima actualizare: 02.02.2015
  • Numar referinta: 129533

Aptitudini

Permis de conducere
  • B

Limbi straine

Engleza
Avansat
Franceza
Incepator
Italiana
Mediu
Norvegiana
Incepator
Romana
Nativ
80%
  • Last update: 02.02.2015
  • Reference number: 129533

Experience

  • January 2014 - Present

    Front office/Office assistant, SC SYKES ENTERPRISES Eastern Europe SRL

    • Cluj Napoca, Romania
    • Full time
    • Work domain - Office jobs: Administrative

    - Office work - Updating employees database; Writing/following procedures;
    - Back-office tasks - preparing/printing documents,  Sending-receiving and distributing mails to/for each department; Answering calls both internal/external; offering information about the company’s open positions to anyone interested in filling in a position
    	- Scheduling and preparing meeting rooms for clients and management
    - Keeping track of training rooms and trainings
    - Making sure logistic needs for all departments are met.
    	- Hosting tasks: renting and managing apartments for the company; 
    greeting relocated new employees and accommodating them in the apartments.
    	-Assuring a smooth transition for the new employees by offering a city tour and basic information about living in the city. 
    	- Maintaining a smooth connection between all departments at all levels
    - Making sure all company principles are met.
    - Keeping a better, more optimistic atmosphere in the working space
    

  • December 2012 - December 2013

    Waiter/ Barman, SC Rompetrol Downstream SRL - Restaurant HEI

    • Cluj Napoca, Romania
    • Full time
    • Work domain - Services: Restaurants

    -Watering customers
    -Preparing fresh food/beverages according to company standards
    -Making sure all products are in stock/ordering when necessary.
    -Keeping the place clean
    -Updating documents according to internal procedures
    -Making sure all appliances are working accordingly
    -Keeping a positive attitude for the clients and for the company
    

  • April 2008 - November 2013

    Assistant Manager, SC CALITOP Servicii Consultanta Management SRL

    • Cluj Napoca, Romania
    • Full time
    • Work domain - Office jobs: Administrative

    Office work: – Updating client database, assuring record traceability, translating documents
    Organizing trainings:  - translating presentations and training materials, developing course modules (soft skills), contacting clients, making reservations and assuring logistics, releasing and sending certificates, newsfeed.
    Other: Creating company profiles for clients, preparing psychological profiles for client employees.
    Worked with Quality Management Systems (9001:2008, 16949:2009, 14001:2005, 18001:2008) and Lean 6 Sigma methods (DMAIC, SIPOC, CTQ, root cause analysis)
    Coordinating the EADS – Romanian suppliers meetings held in Bucharest
    

Education

  • 2006 - 2010

    Bachelor's degree, Universitatea Babes-Bolyai - Facultatea de Psihologie si Stiinte ale Educatiei

    • Cluj Napoca, Romania

Skills

Driving license
  • B

Foreign languages

English
Advanced
French
Beginner
Italian
Intermediate
Norwegian
Beginner
Romanian
Native