130332

Guest Services Operator at Costa Crociere

  • România, Agnita
  • România, Agnita
  • Romania, Agnita
  • Romania, Agnita
Deblocheaza date contact
Traduceri ale CV-ului
30%
  • Ultima actualizare: 04.02.2015
  • Numar referinta: 130332

Aptitudini

Permis de conducere
  • B
  • C
  • CE

Limbi straine

Engleza
Avansat
Franceza
Avansat
Italiana
Avansat
Germana
Avansat
Spaniola
Mediu
Norvegiana
Incepator
Romana
Nativ
80%
  • Last update: 04.02.2015
  • Reference number: 130332

Experience

  • October 2010 - January 2015

    Guest Services Operator, Costa Crociere

    • Agnita, Romania
    • Full time
    • Work domain - Services: Tourism

    Like guest services operator I was responsible for:
    Assisting in registration of the Guests’ credit cards for settlement of 
    shipboard accounts, managing of declined and or plafond credit cards as per SA&PI report.
    Managing residual credits and refunds, managing currency exchange service.
    Website: Costa Crociere
    

  • March 2010 - July 2010

    Night Auditor, River Catering

    • Agnita, Romania
    • Full time
    • Work domain - Services: Tourism

    Like night auditor I was responsible for:     
    The reception area and for the safety and security  of the ship                
    Co-responsible for the correct handling of all the equipment within the front desk area , especially all IT devices.
    Website: RiverAdvice
    

  • March 2006 - November 2009

    Receptionist, Danube Cruises

    • Agnita, Romania
    • Full time
    • Work domain - Services: Tourism

    Like receptionist i was responsible for:
    The organisation and realisation of efficient and smooth check-in and check-out procedures.
    Co-responsible for a correct flow of information on board.
    Co-responsible for active cost controlling and maintaining budgets at the front desk.
    Preparation of the Night Auditor reports.
    Website: http://www.cruises.ro
    

  • November 2000 - September 2005

    Receptionist, Hotel Dacia

    • Agnita, Romania
    • Full time
    • Work domain - Services: Tourism

    Like receptionist I was responsible for:
    The entire front desk area
    Entering client data into the company's data system.
    Website: hotel dacia - Agnita - Wikimapia
    

Education

  • 1996 - 2000

    Highschool, ROMANIA THE MINISTRY OF NATIONAL EDUCATION

    • Agnita, Romania

Skills

Driving license
  • B
  • C
  • CE

Foreign languages

English
Advanced
French
Advanced
Italian
Advanced
German
Advanced
Spanish
Intermediate
Norwegian
Beginner
Romanian
Native