• România, Cluj Napoca
  • România, Cluj Napoca
  • Romania, Cluj Napoca
  • Romania, Cluj Napoca
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Traduceri ale CV-ului
  • Ultima actualizare: 29.09.2011
  • Numar referinta: 13521

Limbi straine

  • Last update: 29.09.2011
  • Reference number: 13521


  • January 2010 - Present


    • Cluj Napoca, Romania
    • Full time
    • Work domain - Office jobs: Administrative

    	Entering orders for Finland, Sweden and Denmark;
    	Place orders in factories and with local vendors;
    	Manage the customer order from the entry  (data entry, order and delivery date acknowledgement) in close relation with the customer and the planner/ buyers;
    	Manage the customer order until delivery, in close relation with the shipping department, the planner/buyers and communicate all necessary information to the customer (delivery date modifications invoices, delivery authorizations);
    	Organize EU and non-EU shipments in contact with freight forwarders and customs authorities;
    	Contribute to any improvement in the order entry and item creation procedures;
    	Support customers, sales engineers, service engineers, project engineers and finance;
    	Prepare the necessary documentation requested by the customer( certificates, instruction manuals);
    	Ensure that all transactions are screened and filed in accordance with the Company’s Trade Compliance procedures and escalate all questions to the local Gatekeepers;
    	Administration of service orders, including order of goods and services (spare parts, service repair, service in field);
    	Administration(order and invoicing) of service agreements;
    Actively work to ensure that quality processes are being adhered to;

  • September 2007 - January 2010


    • Cluj Napoca, Romania
    • Full time
    • Work domain - Sales: Sales

    	Being part of the supporting team send in Bucharest to open a new store;
    	Assisting  and contributing to the entire process of staff selection, training and evaluation;
    	Organizing and supervising the team for the shipment receiving’s accordingly to the provider indications and packing list, each month;
    	Checking the merchandise received and preparing  the shipment report which contain the discrepancies between the invoice and the real items received, sending the reports to the supplier and the Logistics Department;
    	Scanning  the new items and introducing  them in our database system,  to be processed by the Inventory Department;
    	Coordinating and supervising the  process of sale, making sure a proper customer service is done by the staff, in order to reach our monthly and annual targets;
    	Supervising the maintenance company to make sure the shop has a proper image;
    	Investigate and issue carrier claims for damaged or destroyed product, shipments;
    	Organizing and supervising the inventory process by counting, scanning, downloading and analyzing the results;
    	Being responsible for the cash register, making sure the shop meets all the Romanian law criteria;
    	Coordinating and supervising in and out process of the merchandise and keep an optimal stock level;
    	Having a proper communication with the Bucharest headquarters in order to solve any problems that could affect the good coordination of the store (Logistics, Accounting, IT,Inventory,HR,etc.);
    	Managing the customers complaints and questions  during the sale process;
    	Creating monthly reports for the Brand Manager regarding the sales process and finding new ideas to increase them in order to reach our targets and to evaluate in our field;
    	Managing the monthly budget and make sure this covers all the shop needs and without exceeding it;

  • December 2006 - September 2007

    REPORTER, J’adore Magazine

    • Cluj Napoca, Romania
    • Full time
    • Work domain - Institutions / Liberal professions: Architecture / Technical Design

    	Finding and interviewing subjects on the street regarding fashion interests and writing  weekly columns about them;
    	 Interviewing people based on a proposed subject or story;
    	Ensuring work is well written, accurate and submitted to deadline;
    	Meeting with colleagues to plan the content of the issue and the character of the publication;
    Keeping up-to-date with the trends and developments relating to the magazine’s subject matter;

  • April 2006 - March 2007

    SURVEYOR, Metro Media Transilvania

    • Cluj Napoca, Romania
    • Full time
    • Work domain - Marketing: Marketing

    	Involvement in the polls with variable frequency and duration; 
    	Going on the field conforming a list received from the employer in order to complete the questionnaires;
    	Calling the people selected by the HR Department;
    	Selection of respondents by specific methods;

  • March 2006 - June 2006

    COLLABORATOR, Mercury Research/ Romtelecom

    • Cluj Napoca, Romania
    • Full time
    • Work domain - Marketing: Marketing

    	Contacting respondents by phone, asking scripted questions word-for-word, and accurately recording responses into the computer; 
    	Searching for new customers;
    	Customer Service;

  • June 2004 - September 2004

    CASHIER, Ben&Jerry’s Ice Cream- S.U.A

    • Cluj Napoca, Romania
    • Full time
    • Work domain - Services: Restaurants

    	Keep a clean environment for the customers and the entire employers;
    	Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other aspects of customer service;
    	Accurately and efficiently ring on registers and accurately maintain all cash and media at the registers;
    	Communicate customer requests to management;
    	Maintain orderly appearance of register area and supplies stocked;
    	Any other tasks as assigned from time to time by any manager;


  • 2002 - 2006

    Bachelor's degree, ''Babes- Bolyai” University

    • Cluj Napoca, Romania
  • 1998 - 2002

    Highschool, “Eudoxiu Hurmuzachi” National College

    • Rădăuți, Romania

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