I am responsible for preparing new campaigns for loan and payment products.Text message and email are being used to reach our customers.We use an IBM tool.We decide the target customer profile and use bank’s database system to reach customers information.I manage a full cycle product campaign.
My main task was preparing weekly and monthly reports which are sent to branches and all region headquarters. Beside reporting ,I was responsible for portfolio management of all customer representatives in retail banking.I have also taken part in deciding sales targets .
I was responsible for ; -writing collection and pre-approved limit strategies, -Monitoring the results of strategies and preparing monthly reports, -Deciding customer profile for credit facilities with marketing team.
Microsoft Office, SQL, Business Objects , SAS