14456

Support Analyst Level 1 French-English la Dell International Services S.R.L.

Consilier Clients at Webhelp Romania - Bouygues Telecom

  • România, București
  • România, București
  • Romania, București
  • Romania, București
Deblocheaza date contact
Traduceri ale CV-ului
75%
  • Ultima actualizare: 18.09.2013
  • Numar referinta: 14456

Experienta

  • octombrie 2012 - Prezent

    Support Analyst Level 1 French-English, Dell International Services S.R.L.

    • București, România
    • Full time
    • Domeniu - Vanzari: Serviciu clienti

    Oferire de suport software si hardware in limbile Franceza si Engleza pentru utilizatorii Honeywell din regiunea EMEA.

  • noiembrie 2008 - mai 2013

    Profesor meditator, NA

    • București, România
    • Full time
    • Domeniu - Institutii / Profesii liberale: Educatie,Training

    Profesor meditator de Limba Romana, Franceza si Engleza pentru elevi incepand cu varsta de 10 ani si pana la adulti. 
    Cursurile se axau pe gramatica, vocabulary, conversatie, in functie de nevoile studentului. 

  • octombrie 2011 - octombrie 2012

    Consilier clienti , Webhelp Bucharest

    • București, România
    • Full time
    • Domeniu - Vanzari: Serviciu clienti

    Tratare de mailuri, curiere electronice si apeluri in Limba Framceza cu privire la produsele si serviciile Nestle si Bouygues.

Educatie

  • 2011 - 2013

    Master / studii postuniversitare, Universitatea Bucuresti

    • București, România
  • 2008 - 2011

    Diploma de facultate, Universitatea OVIDIUS

    • Constanța, România

Limbi straine

Engleza
Avansat
Franceza
Avansat
Portugheza
Incepator
Greaca
Incepator
Romana
Nativ
75%
  • Last update: 18.09.2013
  • Reference number: 14456

Experience

  • October 2012 - Present

    Consilier Clients, Webhelp Romania - Bouygues Telecom

    • București, Romania
    • Full time
    • Work domain - Sales: Customer service

    Back-office procedures and calls made to clients for requesting the right adress, for explaining them the invoice, their services and our offers

  • October 2011 - October 2012

    Client-Information Agent, Webhelp Bucharest

    • București, Romania
    • Full time
    • Work domain - Sales: Customer service

    Solving the French clients' demands via e-mail concerning Nestle SpecialT products and their orders. 
    Solving Bouygues customers' mails and calls concerning their postal address, their telephonic options, invoices, prices, discounts, offers, etc. 

Education

  • 2011 - Present

    Master's degree, University of Bucharest

    • București, Romania
  • 2008 - 2012

    Bachelor's degree, Ovidius University

    • Constanța, Romania

Foreign languages

English
Advanced
French
Advanced
Portuguese
Beginner
Greek
Beginner
Romanian
Native