161842

IT Operator la HR Best Solutions

IT Technician at HR Best Solutions

  • România, Brăila
  • România, Brăila
  • Romania, Brăila
  • Romania, Brăila
Deblocheaza date contact
Traduceri ale CV-ului
60%
  • Ultima actualizare: 19 oct.
  • Numar referinta: 161842

Obiectiv profesional

A highly competent and enthusiastic support specialist with experience of
providing advice and practical assistance to system users via the IT service desk telephone system and remote support software tools.
Highly focused with a comprehensive understanding of dealing with support calls and an in depth knowledge of IT processes.  
Good problem solving skills along with the ability to maintain calm under pressure.
Basic understanding of PC hardware set-up and configuration.(Windows 10 and Office 2016 suite)
Mobile phones: setting up the phones with apps existing at this moment and many   hardware specifications knowledges  to support all client queries. 
Now looking for a suitable position with a ambitious & exciting company.

  • Anywhere
  • Full time
  • Domeniile urmariteIt Telecom Internet / New Media, It Telecom Suport / Helpdesk, It Telecom Telecomunicatii
  • Disponibilitate relocareNumai in strainatate

Experienta

  • februarie 2015 - Prezent

    IT Operator, HR Best Solutions

    • Brăila, România
    • Full time
    • Domeniu - It Telecom: Internet / New Media,Suport / Helpdesk,Telecomunicatii

    •	Computer configuration: Installation (PC) components, installing operating systems and various applications
    •	Computer troubleshooting: saving data, debugging computer, reinstall them;
    •	Installation and support of telecommunication equipment.
    •	Network , computers and peripherals maintenance
    •	Recording and actioning faults as reported on: PC’s, servers, laptops and mobile.
    •	Determining the nature of faults and the steps required to rectify it.  
    •	Creating and maintaining email profiles for users.  
    •	Document and maintain Help Desk policies and procedures.
    •	Creating and administrating Microsoft Exchange email accounts.
    Responsible for supporting: Windows XP/Vista/Windows 7/8.1,Windows 10, Office 2003/2007/2010/2013/2016 and Backup products, Anti-Virus products, DNS/DHCP, TCP/IP, Ethernet, wireless router and Firewall Configurations.

  • ianuarie 2014 - ianuarie 2015

    Recruitment Manager, MHC Recruitment

    • Brăila, România
    • Full time
    • Domeniu - Office jobs: Resurse umane / Psihologie

    •	Interacting with clients and understanding the requirements
    •	Maintaining database of prospective candidates.
    •	Sourcing talent through Job portals.
    •	Scrutinizing, prescreening & tele-interviewing the 
    candidate.
    •	Scheduling & Coordinating the interview between 
    candidate & client.
    •	Taking feedback after interview.
    •	Assisting of the candidates for relocation

  • iunie 2013 - decembrie 2013

    Pharmacy Assistant, Primula Pharmacy

    • Brăila, România
    • Practica / Voluntar
    • Domeniu - Sanatate: Farmacii

    •	Support for current operations in pharmacy
    •	Prescription drug release
    Specialized assistance to patients without a prescription

  • septembrie 2009 - iunie 2013

    IT Technician, LIANSIO

    • Brăila, România
    • Full time
    • Domeniu - It Telecom: Internet / New Media,IT Hardware,Suport / Helpdesk,Telecomunicatii,Webdesign

    •	Computer configuration: Installation (PC) components, installing operating systems and various applications
    •	Computer troubleshooting: saving data, debugging computer, reinstall them;
    •	Installation and support of telecommunication equipment.
    •	Network , computers and peripherals maintenance
    •	Recording and actioning faults as reported on: PC’s, servers, laptops and mobile.
    •	Determining the nature of faults and the steps required to rectify it.  
    •	Creating and maintaining email profiles for users.  
    •	Document and maintain Help Desk policies and procedures.
    •	Creating and administrating Microsoft Exchange email accounts.
    •	Responsible for supporting: Windows XP/Vista/Windows 7/8.1, Office 2003/2007/2010/2013and Backup products, Anti-Virus products, DNS/DHCP, TCP/IP, Ethernet, wireless router and Firewall Configurations

Aptitudini

Permis de conducere
  • B

Limbi straine

Engleza
Avansat
85%
  • Last update: 19 oct.
  • Reference number: 161842

Career goals

A highly competent and enthusiastic support specialist with experience of
providing advice and practical assistance to system users via the IT service desk telephone system and remote support software tools.
Highly focused with a comprehensive understanding of dealing with support calls and an in depth knowledge of IT processes.  
Good problem solving skills along with the ability to maintain calm under pressure.
Basic understanding of PC hardware set-up and configuration.(Windows 10 and Office 2016 suite)
Mobile phones: setting up the phones with apps existing at this moment and many   hardware specifications knowledges  to support all client queries. 
Now looking for a suitable position with a ambitious & exciting company.

  • Anywhere
  • Full time
  • Wanted work domainsIt Telecom Internet / New Media, It Telecom Support / Helpdesk, It Telecom Telecommunications
  • Willing to relocateOnly abroad

Experience

  • February 2015 - Present

    IT Technician, HR Best Solutions

    • Brăila, Romania
    • Full time
    • Work domain - It Telecom: Internet / New Media,Support / Helpdesk,Telecommunications

    •	Computer configuration: Installation (PC) components, installing operating systems and various applications
    •	Computer troubleshooting: saving data, debugging computer, reinstall them;
    •	Installation and support of telecommunication equipment.
    •	Network , computers and peripherals maintenance
    •	Recording and actioning faults as reported on: PC’s, servers, laptops and mobile.
    •	Determining the nature of faults and the steps required to rectify it.  
    •	Creating and maintaining email profiles for users.  
    •	Document and maintain Help Desk policies and procedures.
    •	Creating and administrating Microsoft Exchange email accounts.
    Responsible for supporting: Windows XP/Vista/Windows 7/8.1,Windows 10, Office 2003/2007/2010/2013/2016 and Backup products, Anti-Virus products, DNS/DHCP, TCP/IP, Ethernet, wireless router and Firewall Configurations.

  • January 2014 - January 2015

    Recruitment Manager, MHC Recruitment

    • Brăila, Romania
    • Full time
    • Work domain - Office jobs: Human Resources / Psychology

    •	Interacting with clients and understanding the requirements
    •	Maintaining database of prospective candidates.
    •	Sourcing talent through Job portals.
    •	Scrutinizing, prescreening & tele-interviewing the 
    candidate.
    •	Scheduling & Coordinating the interview between 
    candidate & client.
    •	Taking feedback after interview.
    •	Assisting of the candidates for relocation

  • June 2013 - December 2013

    Pharmacy Assistant, Primula Pharmacy

    • Brăila, Romania
    • Volunteer
    • Work domain - Health: Pharmacy

    •	Support for current operations in pharmacy
    •	Prescription drug release
    Specialized assistance to patients without a prescription

  • September 2009 - June 2013

    IT Technician, LIANSIO

    • Brăila, Romania
    • Full time
    • Work domain - It Telecom: Internet / New Media,IT Hardware,Support / Helpdesk,Telecommunications,Webdesign

    •	Computer configuration: Installation (PC) components, installing operating systems and various applications
    •	Computer troubleshooting: saving data, debugging computer, reinstall them;
    •	Installation and support of telecommunication equipment.
    •	Network , computers and peripherals maintenance
    •	Recording and actioning faults as reported on: PC’s, servers, laptops and mobile.
    •	Determining the nature of faults and the steps required to rectify it.  
    •	Creating and maintaining email profiles for users.  
    •	Document and maintain Help Desk policies and procedures.
    •	Creating and administrating Microsoft Exchange email accounts.
    •	Responsible for supporting: Windows XP/Vista/Windows 7/8.1, Office 2003/2007/2010/2013and Backup products, Anti-Virus products, DNS/DHCP, TCP/IP, Ethernet, wireless router and Firewall Configurations

Education

  • 2009 - 2012

    College, Ana Aslan National College

    • Medicine and pharmacy
    • Brăila, Romania
  • 2005 - 2009

    Highschool, Constantin Brancusi High School

    • Computer science
    • Brăila, Romania
  • 2007 - 2008

    Highschool, ORACLE

    • Informatics
    • Brăila, Romania

Skills

Driving license
  • B

Foreign languages

English
Advanced