As part of Corporate Application Services my daily activities include: - coordinating the Key User community in RO & CEE Area during Regression Testing activities; - incident management and problem management; - local and regional level assistance to the Key Users for SAP (SD, MM, PP, FI modules), SAP BW and Quintiq issues; - harmonizing, importing/exporting data; - managing and resolving incidents from Key Users of the region (RO, BG, RS, HR, SI, HU, SK, CZ); - training of Key Users and End Users from RO and CEE Area; - communicating application changes and updates for End and Key Users of the region; - acting as Authorization expert for business organization and users; - acting as link to Corporate Application Services development, facilitating change requests raised in region and participating in implementation; - taking part in release management process and going live to ensure adequate regression testing and proper hand over; - co-operating with Applications Owners and other corporate level support organization. Achievements: - taking part in 2 SAP implementation projects (Romanian template in 2007 and CEE template in 2009) with training, testing, customizing, support activities; - successfully coordinating the Regression Testing activities in CEE Area starting with 2008.
As part of Business Development Department, my main responsibilities consisted in: - maintaining and updating the existing databases and reports; - creating new reports; - collecting data from the country and centralizing it at HQ level; - ERP support for the users
As part of Sales Control Division my main responsibilities were: - creating and administering sales and distribution reports; - administering, updating and maintaining iScala DB databases; - creating and administering standard reports for monthly and yearly sales meetings; - creating and administering the KPI analysis reports; - implementing the CRM system, followed by coordinating and administering the activity in this system; - coordinating the data transfer between the CRM and iScala DB ERP; - taking part in iScala DB implementation project; - supporting, training and coordinating the CRM and iScala DB users Achievements: - successfully implementing the CRM system in the company
- designing the hydraulic part of mills and other metallurgic components