17620

Specialist decontare la Credit Europe Bank

  • România, București
  • România, București
  • Romania, București
  • Romania, București
Deblocheaza date contact
Traduceri ale CV-ului
75%
  • Ultima actualizare: 05.01.2012
  • Numar referinta: 17620

Experienta

  • februarie 2011 - decembrie 2011

    Specialist decontare, Credit Europe Bank

    • București, România
    • Full time
    • Domeniu - Finante: Banci / Institutii Financiare

    Responsabilitati:
    - Efectuam schimbul de tranzactii financiare intre banca si organizatiile internationale de carduri Visa si Mastercard prin programele specifice. 
     -Inregistram tranzactiile domestice si internationale cu carduri in contabilitate, cu acuratete si in timp util.
    - Generam fisierele necesare extraselor pentru cardurile de credit.
    -Testam aplicabilitatea si configuram in sistem definitiile pentru campaniile noi.
    -Monitorizam si verificam facturile Visa si Mastercard in vederea efectuarii platilor catre aceste companii.
    - Efectuam verificari si solutionam sesizarile privind tranzactiile neefectuate cu succes la ATM-uri, creditand clientii daca era necesar cu contravaloarea tranzactiilor contestate.
    - Procesam in contabilitate refuzurile la plata pentru tranzactiile neautorizate.
    
    

  • noiembrie 2007 - februarie 2011

    Specialist administrare carduri si raportare, Credit Europe Bank

    • București, România
    • Full time
    • Domeniu - Finante: Banci / Institutii Financiare

    Responsabilitati:
    -Administram baza de date pentru cardurile de credit. 
    -Asiguram controlul preventiv si dadeam aprobarea finala pentru activarea limitei de card (card de credit/overdraft);
    -Procesam in aplicatia bancara maririle si  micsorarile de limite de card.
    -Intocmeam adresele de refinantare pentru carduri.
    -Ofeream suport si consultanta sucursalelor si departametelor implicate in activitatea de creditare persoane fizice.
    - Ma deplasam in sucursalele din Bucuresti pentru a asigura angajatilor training-ul privind fluxurile de lucru in activitatea de creditare carduri. 
    - Tineam locul sefului de echipa si indeplineam resposabilitatile acestuia, partial, cand eram solicitata sau in totalitate cand era absent:  transmiteam rapoarte cerute de managementul bancii, efectuam controlul calitatii activitatii echipei,  participam la interviuri de recrutare a personalului in cadrul echipei impreuna cu directorul de departament, efectuam training-ul si asistam noii angajati in cadrul echipei. 
    
    

  • septembrie 2006 - noiembrie 2007

    Specialist colectare debite, Credit Europe Bank

    • București, România
    • Full time
    • Domeniu - Finante: Banci / Institutii Financiare

    Responsabilitati:
    - Initiam apeluri cu scopul de a recupera debitele restante informand clientii in legatura cu termenul scadent, valoarea ratelor lunare si metodele de plata. (4 luni)
    - Preluam apelurile clientilor care doreau informatii suplimentare despre calculul dobanzilor, comisioane, penalitati precum si analize detaliate pentru clientii cu intarzieri mari la plata ratelor care contestau raportarea la Biroul de Credite. (2 luni)
    - Detectam problemele tehnice, erorile umane si avertizam sucursalele, departamentele implicate sau partenerii bancii (Altex, Media Galaxy, Flanco, Posta Romana) sa le corecteze pentru a nu afecta istoricul de plati al clientilor. Suport pentru echipele care initiau apeluri. (7 luni)
    
    

Educatie

  • 2012 - 2012

    Postdoctorat, Absolute School

    • București, România
  • 2008 - 2010

    Master / studii postuniversitare, Facultatea Artifex

    • București, România
  • 2001 - 2006

    Diploma de facultate, Universitatea Politehnica

    • București, România

Aptitudini

Permis de conducere
  • B

Limbi straine

Engleza
Avansat
Franceza
Mediu
Romana
Nativ
75%
  • Last update: 05.01.2012
  • Reference number: 17620

Experience

  • February 2011 - November 2011

    Specialist Settlement, Credit Europe Bank Romania S.A. (former Finansbank Romania)

    • București, Romania
    • Full time
    • Work domain - Finance: Finance / Accounting

    -Recording accurately and timely efficient the accountable data of the transactions made with cards.
    -Maintaining the relationship with Visa and MasterCard, related to clearing and settlement cards activities.
    -Monitoring and verifying Visa and  MasterCard invoices.
    - Collaborating with IT and Financial Control divisions regarding the clearing and settlement cards problems.
    

  • November 2007 - January 2011

    Specialist Cards Administration and Reporting, Credit Europe Bank Romania S.A. (former Finansbank Romania)

    • București, Romania
    • Full time
    • Work domain - Finance: Banks / Financial Institutions

    - Receiving and registering card applications from the branches within the period specified in internal rules and workflows.
    - Providing preventive control of credit card applications before they were sent to archive.
    - Processing in banking applications (Ab-solut and Banksoft) limit card increases and decreases.
    - Refinancing adresses issuing (processing, scaning, blocking request, sending via email and post-office).		
    - Providing support and consulting advice to branches and departments involved in individual lending.(by phone or email).
    - Moving to branches (only Bucharest) to help and ensure training of employees involved in lending to individuals on the cards.
    - Prepared all kinds of analysis as requested included accurate weekly and monthly reports on approved credit card applications.
    - Back-up team leader, accomplish her responsibilities while she was in holiday.
    

  • September 2006 - October 2007

    Specialist Debt Collection , Credit Europe Bank Romania S.A. (former Finansbank Romania)

    • București, Romania
    • Full time
    • Work domain - Finance: Banks / Financial Institutions

    - Outbound activity: informing and educating customers about methods of payment, payment due dates, the monthly rates; (4 months)
    - Inbound activity: providing further information to customers who were confused about their different types of loans regarding calculation of interest, comissions, penalties, detailed analysis for customers with long delays in payment rates that challenge the Credit Bureau reporting; (2 months)
    - Support for the outbound teams: helping them to solve the most difficult problems with making payments by clients; (6 months) Working with branches and other departments, warning and correct any technical or human error that could affect the  payment history of the clients.
    
    

  • March 2006 - September 2006

    Customer service representative, Computer Generated Solutions Romania (EasyCall Communications)

    • București, Romania
    • Full time
    • Work domain - Sales: Customer service

    - Providing informations about activation / use of mobile data terminals to telecom Orange company’s customers;
    -Troubleshooting mobile terminals;
    - Recording in the data base exact comments that reflect the discussion with the customers;
    - Learning updates working procedures and their immediate application in the call;
    - Assisting staff on fellowship training sessions.
    - Achieving quantitative and qualitative targets required for the company.
    

Education

  • 2001 - 2006

    Bachelor's degree, Politehnica University

    • București, Romania
  • 1997 - 2001

    Highschool, "Mihai Viteazul" National College

    • Slobozia, Romania

Skills

Driving license
  • B

Foreign languages

English
Advanced
French
Intermediate
Romanian
Native