25449

Asst Executive Housekeeper la TUI Cruises - Sea Chefs

  • România, București
  • România, București
  • Romania, București
  • Romania, București
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Traduceri ale CV-ului
90%
  • Ultima actualizare: 14.11.2015
  • Numar referinta: 25449

Obiectiv profesional

I have experience working with clients worldwide.  My key strengths are that I am well organized, reliable, highly accurate and responsible.  My personal style tends to be enthusiastic, optimistic, willing to learn and take on new challenges.

My past employment demonstrates my ability to work well in a team environment or individually. As a member of your team, I am convinced I would be able to complete all duties to the required standards.

I would welcome the opportunity to be considered for this position, and I am looking forward to hearing from you.

  • tara, Strainatate
  • Full time
  • Salariul dorit1200 €
  • Domeniile urmariteOffice jobs Back Office, Servicii Hoteluri, Servicii Transport / Logistica / Naval
  • Disponibilitate deplasare in interes de serviciuPana la 50% din program
  • Disponibilitate relocareIn tara si in strainatate

Experienta

  • august 2012 - Prezent

    Asst Executive Housekeeper, TUI Cruises - Sea Chefs

    • Hamburg, Germania
    • Full time
    • Domeniu - Servicii: Hoteluri

    I’m responsible for the work flow in the assigned Housekeeping area, including Laundry, Tailor, Florist, crew area and the related administrative tasks in close cooperation with  Executive Housekeeper. Responsible for the cleanliness and maintenance of all passenger cabins, public areas and rooms, housekeeping pantries; ensure that all operations arround Housekeeping Department are carried out with the utmost economy consistent with the agreed quality and hygiene standards. I’m responsible for regular inspections of the passenger cabins, public areas and rooms; supervising and training of the strict adherence to all agreed regulations (USPH/HACCP, SQM, TUIC Service standards). Notified and handling of all relevant events, such as damages, repairs. Preparation and regular checks of logs and check lists. During take over and shipyard times, additional tasks have to be fulfilled when is requiered

  • octombrie 2006 - august 2012

    Agent de turism, Happy Tour

    • București, România
    • Full time
    • Domeniu - Servicii: Turism

Educatie

  • 2011 - Prezent

    Master / studii postuniversitare, Universitatea HYPERION

    • București, România
  • 2009 - 2010

    Postdoctorat, Aviatia Romana Tarom

    • București, România
  • 2006 - 2009

    Diploma de facultate, Universitatea Spiru Haret

    • București, România
  • 1997 - 1998

    Colegiu / studii postliceale, INFMT

    • București, România

Aptitudini

Permis de conducere
  • B

Limbi straine

Engleza
Avansat
Franceza
Incepator
Germana
Mediu
Romana
Nativ
80%
  • Last update: 14.11.2015
  • Reference number: 25449

Career goals


                            

  • tara, Strainatate
  • Full time
  • Salary wanted1200 €
  • Wanted work domainsOffice jobs Back Office, Services Hotels, Services Transport / Logistics / Naval
  • Availability for work related travelUp to 50% of the schedule
  • Willing to relocateIn the country and abroad

Experience

  • October 2006 - August 2012

    Corporate travel agent, Sc Happy Tour Srl

    • București, Romania
    • Full time
    • Work domain - Services: Tourism

    I’m responsible to deal and support the sale to the customer, I process and coordinate standard and non - standard orders. I always ensure the best prices and discounts to the customers for the service that I provide. I enter all the orders into the system to support realization of special deals from contract operations point of view, ensure accuracy and completeness of information. I plan, organize and coordinate the touristic programs for the tourists. I organize also team buildings for the companies and coferences.

  • March 2003 - September 2005

    Room service attendant and cabin stewardess on a cruise ship of Costa Crociere Company, Costa Crociere

    • București, Romania
    • Full time
    • Work domain - Services: Tourism

    Room service attendants must have excellent people skills in order to communicate politely and professional with guests and determine whether  guests have everything they need during their hotel stay.They must pay attention to detail in order to deliver precisely what the guest has ordered. Room service attendants are responsible to comply with all applicable rules, standards and procedures, responsible for carrying out all the assigned duties, to deal and support the good sales of the services. 

  • November 2002 - October 2003

    Supervisor, Mc Donalds Frankfurt

    • București, Romania
    • Full time
    • Work domain - Services: Restaurants

    Supervisors are often the first rank of interface between the workers and management. They are  coordinating department activities and specials projects to ensure quality and meet timetables. They are supervising the staff in accordance with company policies and procedures. They communicate with chief supervisor and manager and they complete human resources paper work.

  • December 2001 - November 2002

    Cashier, Mc Donalds Frankfurt

    • București, Romania
    • Full time
    • Work domain - Services: Restaurants

    The main job description of a cashier at McDonalds is to take and give orders. Cashiers also have to balance their cash drawers, deal with a variety of customers service related issues, answer customer questions regarding the products, replace food and other tasks concerning the customer. I was responsible for monetary transactions that are within McDonald establishment and I was playing an important role for any fast-food chain as I was in charge in handling the money that makes McDonald company profitable.

  • May 2000 - October 2000

    Hostess, EXPO 2000 , Expo Hannover Germany

    • București, Romania
    • Full time
    • Work domain - Services: Restaurants

    I was working for a german transportation company. My responsabilities were to receive and guide the customers, to ensure an efficient and high operation and the best contentment and high level off all customers. I was wearing a uniform to make good impression on guests. I also take phone reservations and plans seating arrangements. I was answearing any questions guests have about the restaurant and listen also any complains that guest might have and try to resolve them.

  • September 1994 - March 2000

    Front desk officer , SC Dorna Turism SA, Vatra Dornei Romania

    • București, Romania
    • Full time
    • Work domain - Services: Tourism

    I was responsible for leading and assisting with hotel front office functions, primarily interacting with guests and facilitating hotel check-in and check-out procedures. To provide the exceptional customer services to guests, to comply with all the rules and standards of the hotel.I do have the best customer relationship management and communication skills. Guest’s first impression often results from their Interaction with me during the check-in process. I cultivates customer relationships based on his understanding of guests needs. I supervise and facilitate front desk operations, and may run front desk shifts whenever necessary. As part of my duties, I monitors property occupancy and manages routine operations; this involves administering hotel policies fairly and consistently, and completing all related documentation in accordance with the standard operating procedures. Front office operations also includes interacting with both guests and other hotel staff.
    
    
    

Education

  • 2011 - Present

    Master's degree, Hyperion University

    • București, Romania
  • 2009 - 2010

    Postdoctorate, Tarom Romanian Aviation Academy

    • București, Romania
  • 2006 - 2009

    Bachelor's degree, Spiru Haret University

    • București, Romania
  • 1997 - 1998

    College, INFMT

    • București, Romania

Skills

Driving license
  • B

Foreign languages

English
Advanced
French
Beginner
German
Intermediate
Romanian
Native