26910

Operator Call Center la Technet SRL

Call Center Operator at Technet SRL

  • România, Galați
  • România, Galați
  • Romania, Galați
  • Romania, Galați
Deblocheaza date contact
Traduceri ale CV-ului
80%
  • Ultima actualizare: 31.07.2012
  • Numar referinta: 26910

Experienta

  • noiembrie 2009 - iunie 2010

    Operator Call Center, Technet SRL

    • Galați, România
    • Full time
    • Domeniu - Vanzari: Serviciu clienti

    Am fost responsabil de a răspunde la telefoanele primite de la clientii companiei, oferindu-le suport informaţional şi tehnic de care au nevoie în scopul rezolvarii problemelor pe care le intampina. În plus, am fost responsabil şi de înregistrarea datelor în baza de date a companiei.

  • iunie 2008 - septembrie 2009

    Chelner, Cafe Journal

    • Galați, România
    • Full time
    • Domeniu - Servicii: Restaurante

    Am fost responsabil de preluarea comenzilor, precum si supravegherea clientilor pentru a determina calitatea serviciilor oferite. De asemenea, am fost responsabil de gestionarea situaţiilor neprevăzute, cum ar fi lipsa meselor disponibile sau evetualele greseli ale comenzilor.

Educatie

  • 2010 - 2011

    Diploma de facultate, University of Birmingham

    • Dej, România
  • 2004 - 2008

    Liceu / scoala profesionala, Liceul Teoretic Emil Racovita

    • Galați, România

Aptitudini

Permis de conducere
  • B

Limbi straine

Engleza
Avansat
Franceza
Mediu
Germana
Incepator
Romana
Nativ
80%
  • Last update: 31.07.2012
  • Reference number: 26910

Experience

  • November 2009 - June 2010

    Call Center Operator, Technet SRL

    • Galați, Romania
    • Full time
    • Work domain - Sales: Customer service

    I was responsible for answering incoming telephones from the company's clients, for providing them with the informational and technical support they needed in order to solve the issues they raised. In addition, I was also responsible for working and registering data in the company's database.

  • June 2008 - September 2009

    Waiter, Cafe Journal

    • Galați, Romania
    • Full time
    • Work domain - Services: Restaurants

    I was responsible for taking orders, transmitting them to the corresponding sections, and supervising the way the clients were catered to in order to ensure the best possible service. Also, I was responsible for managing unforeseen situations, such as not having tables available or dealing with possible mix-ups of orders

Education

  • 2010 - 2011

    Bachelor's degree, University of Birmingham

    • Dej, Romania
  • 2004 - 2008

    Highschool, Liceul Teoretic Emil Racovita

    • Galați, Romania

Skills

Driving license
  • B

Foreign languages

English
Advanced
French
Intermediate
German
Beginner
Romanian
Native