Am fost responsabil de a răspunde la telefoanele primite de la clientii companiei, oferindu-le suport informaţional şi tehnic de care au nevoie în scopul rezolvarii problemelor pe care le intampina. În plus, am fost responsabil şi de înregistrarea datelor în baza de date a companiei.
Am fost responsabil de preluarea comenzilor, precum si supravegherea clientilor pentru a determina calitatea serviciilor oferite. De asemenea, am fost responsabil de gestionarea situaţiilor neprevăzute, cum ar fi lipsa meselor disponibile sau evetualele greseli ale comenzilor.
I was responsible for answering incoming telephones from the company's clients, for providing them with the informational and technical support they needed in order to solve the issues they raised. In addition, I was also responsible for working and registering data in the company's database.
I was responsible for taking orders, transmitting them to the corresponding sections, and supervising the way the clients were catered to in order to ensure the best possible service. Also, I was responsible for managing unforeseen situations, such as not having tables available or dealing with possible mix-ups of orders