2709

Receptionist at NH Bucharest Hotel

  • România, București
  • România, București
  • Romania, București
  • Romania, București
Deblocheaza date contact
Traduceri ale CV-ului
30%
  • Ultima actualizare: 03.05.2011
  • Numar referinta: 2709

Limbi straine

Engleza
Avansat
Italiana
Incepator
Spaniola
Incepator
Romana
Nativ
80%
  • Last update: 03.05.2011
  • Reference number: 2709

Experience

  • October 2008 - Present

    Receptionist, NH Bucharest Hotel

    • București, Romania
    • Full time
    • Work domain - Services: Tourism

    Experience gained:
    -making reservations
    -check-in/check-out operations
    -compliance
    -image promotion
    -quality control
    -selecting people for interviews
    -rental of conference rooms
    -resolving complaints
    -Night Auditor
    -checking invoices, receipts
    -check and adjust fees
    -providing customers with essential information
    -Upselling/Cross-Selling

  • January 2007 - October 2008

    Receptionist, Relax Comfort Suites Bucharest Hotel

    • București, Romania
    • Full time
    • Work domain - Services: Tourism

    -taking and recording bookings from customers
    -preparing the documents necessary for the accommodation of clients (travel contracts, tracking and collection of payments)
    -check-in/check-out operations
    -promoting customer service
    -efficient resolution of all requests made
    -Night Auditor

Education

  • 2010 - 2011

    Postdoctorate, THR Group

    • București, Romania
  • 2005 - 2008

    Bachelor's degree, "ARTIFEX" University

    • București, Romania
  • 2001 - 2005

    Highschool, Edmond Nicolau Highschool

    • București, Romania

Foreign languages

English
Advanced
Italian
Beginner
Spanish
Beginner
Romanian
Native