29251

Assistant Receptionist at “Magic Life” Club KOS****

  • România, Bacău
  • România, Bacău
  • Romania, Bacău
  • Romania, Bacău
Deblocheaza date contact
Traduceri ale CV-ului
25%
  • Ultima actualizare: 23.06.2012
  • Numar referinta: 29251

Aptitudini

Permis de conducere
  • B

Limbi straine

Engleza
Avansat
Franceza
Incepator
Italiana
Mediu
Germana
Incepator
Romana
Nativ
75%
  • Last update: 23.06.2012
  • Reference number: 29251

Experience

  • May 2011 - October 2011

    Assistant Receptionist, “Magic Life” Club KOS****

    • Bacău, Romania
    • Full time
    • Work domain - Services: Tourism

    Welcoming and checking in guests ,processing  group arrivals, checking out departing guests using the hotel’s accounting system ,being  a main point of contact for guests, dealing efficiently with enquiries and complaints , projecting  a professional manner with an emphasis on hospitality and offering a 100% guest focused service as well as assisting the front office manager  in  different tasks.

  • March 2011 - April 2011

    Receptionist-Trainee, “Hilton Cobham”****Hotel

    • Bacău, Romania
    • Full time
    • Work domain - Services: Tourism

    Welcoming and checking  in guests, processing of group arrivals, checking out departing guests using the hotel’s accounting system ,being  a main point of contact for guests, dealing efficiently with enquiries and complaints ,general switchboard  duties including taking  reservations ,projecting  a professional manner with an emphasis on hospitality and offering a 100% guest focused service. 

  • June 2010 - October 2010

    Porter, “ Cretan Dream Royal”***** Hotel

    • Bacău, Romania
    • Full time
    • Work domain - Services: Tourism

    Welcoming the guests, attending the guests to the rooms, organizing &  transporting  the luggage, delivering  official and personal correspondence ,promoting the hotel’s services ,assisting the guests with various  information, assisting the reception manager  in different  tasks.

  • March 2008 - January 2010

    Receptionist, “Oasis” Hotel***

    • Bacău, Romania
    • Full time
    • Work domain - Services: Tourism

    Welcoming the guests,reservations( telephone, fax, e-mail) ,  taking messages, check in-check out operations,  accounting and economic operations of receipts and payments to customers and suppliers, currency exchange operations,, solving different problems, hotel rooms management with reception program”Front-x” ,marketing developments; managerial assistance and staff training.   

  • September 2007 - March 2009

    Receptionist, “Nina” Guest House**

    • Bacău, Romania
    • Full time
    • Work domain - Services: Tourism

    Promoting the guest house’s image and good reputation, looking to maintain a high class standard service ,reservations ,check in/check out         operations , accounting and economic operations of receipts and payments  to customers and suppliers, currency exchange operations ,staff training.   

Education

  • 2004 - 2010

    Bachelor's degree, The Faculty of Silviculture and Forest Engineering

    • Brașov, Romania
  • 2008 - 2008

    Postdoctorate, State University “Transylvania” Brasov.-Modern Languages Learning Center

    • Brașov, Romania
  • 2007 - 2008

    Postdoctorate, Brasov Tourism School

    • Brașov, Romania
  • 2000 - 2003

    Highschool, Economic High School “Ion Ghica”

    • Bacău, Romania
  • 1997 - 2000

    Highschool, “Theological Seminary “Saint George”- Professional School For Byzantine Religious Music

    • Roman, Romania

Skills

Driving license
  • B

Foreign languages

English
Advanced
French
Beginner
Italian
Intermediate
German
Beginner
Romanian
Native