Responsibilities: Report to Chief Housekeeper: Supervises operational procedures for housekeeping department to be followed. Day to day supervision of cleaning and maintenance of housekeeping area, guests baggage handling and distribution. Ensure that safety standards and departmental policies are met. Maintain inventory of supplies, equipment and uniforms. Co-ordinate maintenance and repair services. Supervise in-house laundry services. Ensure that local health and sanitation regulations are carried out. Respond to complaints of guests.