31136

nside Sales Representative and Desk Marketing at SDL International

  • România, Cluj Napoca
  • România, Cluj Napoca
  • Romania, Cluj Napoca
  • Romania, Cluj Napoca
Deblocheaza date contact
Traduceri ale CV-ului
30%
  • Ultima actualizare: 19.07.2012
  • Numar referinta: 31136

Limbi straine

Engleza
Avansat
Germana
Avansat
Maghiara
Mediu
Romana
Nativ
80%
  • Last update: 19.07.2012
  • Reference number: 31136

Experience

  • October 2011 - Present

    nside Sales Representative and Desk Marketing, SDL International

    • Cluj Napoca, Romania
    • Full time
    • Work domain - Sales: Sales

    -	Generation of new sales by providing product and technical information in a timely manner
    -	Determined customer requirements and recommended specific products and solutions
    -	Proactively recommended items needed by customers to increase customer satisfaction and improve transaction profitability
    -	Identifying trends in customer satisfaction or dissatisfaction
    -	Prospecting
    -	Inviting customers at different Marketing Events 
    -	Searching for new Leads and managing customer Master Data in Salesforce
    
         Language: German
    

  • February 2010 - October 2011

    Accounts Receivable/Client Services Analyst (finance and banking) - German Market , Astra Zeneca Finance (Genpact)

    • Cluj Napoca, Romania
    • Full time
    • Work domain - Finance: Finance / Accounting

       - Prompt resolution of complaints from customers
       - Cooperation with other employees of the branch team and colleagues from abroad
       - Timely  transmission of reports and briefings requested by the Marketing Department in Germany
       - Professional communication with customers
       - Manage customer requests: requests for proposals and orders, statements,   orders received from customers, stock checking 
       - Managing customer contracts, marketing and change of master data
       - Posting and Clearing  payments 
       - Close communication with CFO and Banking Team
       - Developing ideas for process improvement (Lean Six Sigma)
       -  Month end/year end reporting
    
    Language: German and English 
    

  • May 2009 - October 2009

    Receptionist, Oceanis Beach Resort, Kos Island (Greece)

    • Cluj Napoca, Romania
    • Full time
    • Work domain - Services: Tourism

     
      - Allocation of rooms depending on customer requirements, 
      - Welcoming guests, 
      -  Managing customer requests: claims, fulfillment of certain special services, such as      telephone calls for the revival of guests, messaging, etc..
      - Booking, Record Keeping, Cash Book and office work, 
      - Efficient organization of use of space in the hotel, contacting banks, exchange offices, travel agencies, airline companies
    

  • May 2008 - October 2008

    Receptionist and Waitress, Nina Beach Hotel, Kos Island (Greece)

    • Cluj Napoca, Romania
    • Full time
    • Work domain - Services: Tourism

      - Allocation of rooms depending on customer requirements, 
      - Welcoming guests, 
      -  Managing customer requests: claims, fulfillment of certain special services, such as      telephone calls for the revival of guests, messaging, etc..
      - Booking, Record Keeping, Cash Book and office work, 
      - Efficient organization of use of space in the hotel, contacting banks, exchange offices, travel agencies, airline companies
    

Education

  • 2005 - 2008

    Bachelor's degree, Faculty of Geography - Tourism, University "Babes-Bloyai"

    • Roman, Romania

Foreign languages

English
Advanced
German
Advanced
Hungarian
Intermediate
Romanian
Native