Monitoring of dataflow during the night. Solving the problem and announcing to the next level of competence if the nature of the problem is out of their responsability. Monitoring software processes during the night and day. Monitoring operating system parameters of international IT enviroment (15 countries). Perform software upgrades on preproduction and with support on production environment. Perform manual tasks (as copy of files from one location to the other) when the automatic procedure is not working. Create and distribute to the customers (responsible for data content) reports about night processing activities. Perform country specific task based on detailed technical documentation.