3818

Customer care assistant at Decathlon Romania

  • România, Cluj Napoca
  • România, Cluj Napoca
  • Romania, Cluj Napoca
  • Romania, Cluj Napoca
Deblocheaza date contact
Traduceri ale CV-ului
30%
  • Ultima actualizare: 07.08.2011
  • Numar referinta: 3818

Aptitudini

Permis de conducere
  • B

Limbi straine

Engleza
Avansat
Italiana
Avansat
Germana
Incepator
Spaniola
Incepator
Romana
Nativ
80%
  • Last update: 07.08.2011
  • Reference number: 3818

Experience

  • March 2009 - December 2009

    Customer care assistant, Decathlon Romania

    • Cluj Napoca, Romania
    • Full time
    • Work domain - Sales: Sales

    -customer relationship maintenance
    - customer support services via phone or to the clients who come into the store
    -customer conflict management
    - invoicing
    - receiving and sending the mail
    - taking phone calls
    - creating and keeping the client database up-to-date
    - accessories department maintenance activities: stock verification and analysis, making the orders / special orders
    - training new employees
    - cash registry operations
    

  • February 2006 - August 2006

    Customer care assistant – call center agent , Finsiel Romania

    • Cluj Napoca, Romania
    • Full time
    • Work domain - Sales: Customer service

    : Calling customers from the data base of Automobili Italia, that bought products (cars), making a quality report of the branch that sold the product.Interview held in Italian.

Education

  • 2010 - Present

    Master's degree, - Babes Bolyai University of Cluj Napoca

    • Cluj Napoca, Romania
  • 2005 - 2010

    Bachelor's degree, - Romanian- American University of Bucharest

    • București, Romania
  • 2001 - 2005

    Highschool, Ion Neculce Highschool

    • București, Romania

Skills

Driving license
  • B

Foreign languages

English
Advanced
Italian
Advanced
German
Beginner
Spanish
Beginner
Romanian
Native