collaboration with BR.EA Project Management in glass industry. I was self employee for RFM Factory and working along with BR.EA Project in glass industry. Promoted In2Glass system - double glazed windows complete with Venetian blind. Prepared and participated in exhibitions with live presentation of our products. Prepared RFQ and orders to the suppliers. Follow up the deliveries. Gained practical, hands-on knowledge of all aspects of glass industry, windows & doors construction & aluminum system. Provided site supervision and field engineering on a diverse range. Customer service, marketing & online advertising. Officially commended for initiative, enthusiasm, tenacity, persuasiveness, intense customer focus and dependability in performance evaluations.
Keeping accurate records of discussions or correspondence with customers Analyzing statistics or other data to determine the level of customer service that organization provides Producing written information for customers, product's presentation Writing reports analyzing the customer service that organization provides Developing feedback or complaints procedures for customers to use Developing customer service procedures, policies and standards for your organization or department; Meeting with other managers to discuss possible improvements to customer service Keeping ahead of developments in customer service by reading relevant journals, going to meetings and attending courses
Contract Manager: - responsible for managing contracts, supplier negotiation, negotiating contract terms and conditions, supplier management and collaboration with internal City departments - responsible for managing the contract database and all associated files. Duties include assisting with contract development, administration, tracking, and analysis, as well as communication of supplier performance and contract compliance - prepare and distribute reports and statistical data to facilitate planning and maintenance of accurate contract records and files Assisting the Project Manager in his daily duties: - daily meetings with the subcontractors, interpreting in English the discussions - monitoring along with him the contractor's progress and performance to ensure goods and services conform to the contract requirements - resolving disputes in a timely manner
Responsibility for the overall work performance of a company Management of office environment Gathering, adapting, storing and distributing information within the company Providing specialized support to other departments and managers Planning, organizing, providing leadership and controlling all administrative functions Rendering a service to other functions within the organization Managing the many fields of work which the employees carry out Ensuring that human and material resources are correctly utilized Meeting with other members of management and planning for the future
Assign and monitor clerical and secretarial functions Establish standards and procedures Supervise office staff Prepare time sheets Plan and implement office systems, layout and equipment procurement Maintain and replenish inventory Managing quality and cost control Taking on some of the manager's responsibilities and working more closely with management
Administrative work: - screening phone calls, inquiries and requests - organizing meetings and appointments - delegating work and workload planning Accounting: - responsible for accounts and budgets - writing expenses reports
Assisting customers PO's and basic letters Answer incoming phone calls and put them in contact with the appropriate personnel to solve the problem Trades and field personnel over the phone Process field representatives' status of ongoing work
Managing calls Greeting & assisting visitors General administrative duties: - filling - faxing - copying - mailing Travel administrator: - manage accommodation for the visitors - traveling arrangements - preparing presentation