40439

Sales admin officer at KBC LEASE

  • România, București
  • România, București
  • Romania, București
  • Romania, București
Deblocheaza date contact
Traduceri ale CV-ului
25%
  • Ultima actualizare: 04.10.2012
  • Numar referinta: 40439

Aptitudini

Permis de conducere
  • B

Limbi straine

Engleza
Avansat
Franceza
Mediu
Romana
Nativ
75%
  • Last update: 04.10.2012
  • Reference number: 40439

Experience

  • January 2010 - May 2012

    Sales admin officer, KBC LEASE

    • București, Romania
    • Full time
    • Work domain - Office jobs: Administrative

    manage client portofolio ( companies)
    -managing ending contracts
    -after sales activities, contract signing and implementing
    -close relation with the existing clients (companies) via e-mail, phone, fax.
    -negotiate with clients and propose financial recovery plan
    -manage client's promisssory notes, ceques
    -expose detailed financial analysis when needed
    -gathering important informations about clients
    -manage accounts with special situations(total damage)
    -manage relation with insurance companies and brokers
    -offer accurate information about taxes according to currency exchange ( custom taxes, leasing taxes etc.)

  • March 2007 - January 2010

    Customer Service & Collection Officer, CITIBANK ROMANIA SA

    • București, Romania
    • Full time
    • Work domain - Finance: Banks / Financial Institutions

    -respond to customer requests via telephone and e-mail/fax.
    -analizing accounts in order to files for reschedule of outstanding
    -customer-research typologies
    -client support
    -CRM database maintenance
    -propose corrective actions to deliquent accounts
    -tracking accounts and customers transactions

  • May 2006 - March 2007

    Customer Care & Sales Respresentative, EUROANSWER OUTSOURCING SRL

    • București, Romania
    • Full time
    • Work domain - Sales: Customer service

    -involvement in various campaigns, sales and customer service within the company services, expanding their
    portfolio through promotion services company
    -negotiating and selling bundled services in Romania and other countries like Great Britain, Australia, United
    States
    -handle pilot campaigns in the company's sales department
    -administrative tasks and preparation of acquisition documents
    -manage SQL update
    -solving the costumer's complains which are send to us via fax , email or by indirect call
    -receveing calls and identify needs and problems of the company's customers wich leads to solving their
    needs ,
    -services, expanding their portfolio through
    -sales by the phone
    -follow up accounts

Education

  • 2011 - Present

    Master's degree, S.N.S.P.A Facultatea de Comunicare si Relati Publice

    • București, Romania

Skills

Driving license
  • B

Foreign languages

English
Advanced
French
Intermediate
Romanian
Native