41187

OpenScape Technical Support Technician at Siemens Enterprise Communication Service Centre SRL

  • România, Brașov
  • România, Brașov
  • Romania, Brașov
  • Romania, Brașov
Deblocheaza date contact
Traduceri ale CV-ului
30%
  • Ultima actualizare: 04.09.2012
  • Numar referinta: 41187

Aptitudini

Permis de conducere
  • B

Limbi straine

Engleza
Avansat
Franceza
Mediu
Germana
Incepator
Romana
Nativ
80%
  • Last update: 04.09.2012
  • Reference number: 41187

Experience

  • February 2011 - Present

    OpenScape Technical Support Technician , Siemens Enterprise Communication Service Centre SRL

    • Brașov, Romania
    • Full time
    • Work domain - It Telecom: Telecommunications

    Ensuring the functionality of the Open Scape Voice systems of the customers within normal parameters.
    Investigation of errors that occur in the system and providing a solution and a root cause analysis to the customers.
    Helping in planning and executing upgrades on the system.
    

  • August 2010 - February 2011

    Customer Service Representative, Professional Services Agency – Vodafone RO

    • Brașov, Romania
    • Full time
    • Work domain - Sales: Customer service

    Giving information and support through call interactions. Offering information about voice services for prepaid and postpaid customers. Main activities are retention, billing information or product activation.

  • August 2009 - September 2009

    Internship Dispatch Romtelecom Constanta, SC ROMTELECOM SA

    • Brașov, Romania
    • Full time
    • Work domain - It Telecom: Telecommunications

    Installing data distribution equipment and intervene at clients who notified a problem related to the internet service provided by Romtelecom.

  • March 2008 - April 2008

    Internship Vision SYSTEM Brasov, SC VISION SYSTEM SRL

    • Brașov, Romania
    • Full time
    • Work domain - It Telecom: Telecommunications

    Implementing a professional network between the University’s campuses

  • March 2007 - April 2007

    Telecommunications System Tester at Pentalog, SC PENTALOG SA

    • Brașov, Romania
    • Full time
    • Work domain - It Telecom: Telecommunications

    Testing the functions and detecting errors for different Telecommunications equipment 

Education

  • 2010 - 2012

    Master's degree, Faculty of Economics and Business Administration - MBA Degree Program, Transilvania University

    • Brașov, Romania
  • 2006 - 2010

    Bachelor's degree, Electrical Engineering and Computer Science Faculty, Telecommunication Side, Transilvania University

    • Brașov, Romania
  • 2002 - 2006

    Highschool, Grup Scolar Industrial de Electrotehnica si Telecomunicatii

    • Constanța, Romania

Skills

Driving license
  • B

Foreign languages

English
Advanced
French
Intermediate
German
Beginner
Romanian
Native