41938

Asistent Vanzari la Harding Brothers Retail Ltd

Sales Asisstant at Harding Brothers Retail Ltd

  • România, Tecuci
  • România, Tecuci
  • Romania, Tecuci
  • Romania, Tecuci
Deblocheaza date contact
Traduceri ale CV-ului
80%
  • Ultima actualizare: 17.08.2012
  • Numar referinta: 41938

Experienta

  • martie 2011 - Prezent

    Asistent Vanzari, Harding Brothers Retail Ltd

    • Tecuci, România
    • Full time
    • Domeniu - Servicii: Turism

    • Operarea registrului de incasari;
    • Emiterea raportului final-de zi;
    • Identificare clientilor noi şi contribuţia la creşterea vânzărilor companiei;
    • Gestionarea plângerilor şi solicitărilor clienţilor;
    • Propuneri de oferte speciale (modificări de preţ, strategii);
    • Asistenta acordata clienţilor prin furnizarea de informaţii şi de produse;
    • Primirea şi verificarea mărfurilor în ziua de livrare

  • mai 2010 - octombrie 2010

    Asistent Vanzari, MSC Crociere

    • Tecuci, România
    • Full time
    • Domeniu - Servicii: Turism

    • Operarea registrului de incasari;
    • Emiterea raportului final-de zi;
    • Identificare clientilor noi şi contribuţia la creşterea vânzărilor companiei;
    • Gestionarea plângerilor şi solicitărilor clienţilor;
    • Propuneri de oferte speciale (modificări de preţ, strategii);
    • Asistenta acordata clienţilor prin furnizarea de informaţii şi de produse;
    • Primirea şi verificarea mărfurilor în ziua de livrare

  • decembrie 2008 - aprilie 2010

    Asistent Manager - F&B Division, SC Dunarea SA

    • Tecuci, România
    • Full time
    • Domeniu - Servicii: Turism

    Promovarea si vanzarea produselor si serviciilor firmei(conferinte,catering,etc), organizarea evenimentelor complexe(evenimente de familie,evenimente corporate) , supervizarea personalului implicat in vanzarea directa a produselor, cercetare de piata pe diferite segmente si intocmirea rapoartelor concludente.

  • iulie 2005 - decembrie 2008

    Receptioner Hotel, SC Dunarea SA

    • Tecuci, România
    • Full time
    • Domeniu - Servicii: Turism

     - Buna relationare cu clientii;
     - Promovarea si vanzarea serviciilor firmei in conformitate cu procedurile ISO implementate;  
     - Identificarea si satisfarecea cerintelor clientilor;
     - Preluarea rezervarilor;
     - Preluarea si solutionarea reclamatiilor;
     - Efectuarea operatiunilor de check-in si check-out;
     - Efectuarea platilor si intocmirea rapoartelor zilnice

Educatie

  • 2004 - 2008

    Diploma de facultate, Universitatea Dunarea de Jos

    • Galați, România
  • 2000 - 2004

    Liceu / scoala profesionala, Colegiul Teoretic Nicolae Iorga

    • Brăila, România

Aptitudini

Permis de conducere
  • B

Limbi straine

Engleza
Avansat
Italiana
Mediu
Germana
Incepator
Spaniola
Avansat
Japoneza
Incepator
Romana
Nativ
80%
  • Last update: 17.08.2012
  • Reference number: 41938

Experience

  • March 2011 - Present

    Sales Asisstant, Harding Brothers Retail Ltd

    • Tecuci, Romania
    • Full time
    • Work domain - Services: Tourism

    •	Operating a cash register;
    •	Issuing the end-of-day report
    •	New clients identification and the contribution for the increase of company sales;
    •	Managing customer complaints and requests
    •	Special offers proposals (price changes, strategies);
    •	Purchase proposals;
    •	Assists customers by providing information and aiding customers with merchandise location and selection;
    •	Receiving and checking the merchandise in the delivery day

  • May 2010 - September 2010

    Shop Attendant, MSC Crociere

    • Tecuci, Romania
    • Full time
    • Work domain - Services: Tourism

    •	Operating a cash register;
    •	Issuing the end-of-day report
    •	New clients identification and the contribution for the increase of company sales;
    •	Managing customer complaints and requests
    •	Special offers proposals (price changes, strategies);
    •	Purchase proposals;
    •	Assists customers by providing information and aiding customers with merchandise location and selection;
    •	Receiving and checking the merchandise in the delivery day

  • December 2008 - April 2010

    Asisstant Manager - F&B Division, SC Dunarea SA

    • Tecuci, Romania
    • Full time
    • Work domain - Services: Tourism

    Supervising the sales activities, providing a variety of customer services through email, telephone or direct contact, managing customer complaints and requests, planning and coordinating the activities of subordinated staff.

  • July 2005 - December 2008

    Hotel Receptionist, SC Dunarea SA

    • Tecuci, Romania
    • Full time
    • Work domain - Services: Tourism

    Handling incoming calls and performing general administrative duties, greeting visitors and check-in / check-out, dealing with inquiries from clients and helping guests with special requests, resolving concerns, making reservations, night auditing, issuing the end-of-day report, giving guests directions to different locations, maintaining the in-lobby market, checking the daily rooms availability.

Education

  • 2004 - 2008

    Bachelor's degree, Dunarea de Jos University

    • Galați, Romania
  • 2000 - 2004

    Highschool, Nicolae Iorga High School

    • Brăila, Romania

Skills

Driving license
  • B

Foreign languages

English
Advanced
Italian
Intermediate
German
Beginner
Spanish
Advanced
Japanese
Beginner
Romanian
Native