4277

ECONOMIST la AZA BRASOV

  • România, Brașov
  • România, Brașov
  • Romania, Brașov
  • Romania, Brașov
Deblocheaza date contact
Traduceri ale CV-ului
80%
  • Ultima actualizare: 19.08.2011
  • Numar referinta: 4277

Experienta

  • aprilie 2011 - Prezent

    ECONOMIST, AZA BRASOV

    • Brașov, România
    • Full time
    • Domeniu - Muncitori Tehnicieni: Constructii

    Furnizare de suport administrativ si logistic
    Contabilitate primara
    Activitati de secretariat

  • aprilie 2011 - Prezent

    COORDONATOR DOMENIU ALIMENTATIE PUBLICA SI COMERT, S.C. CRID & ARIA SRL

    • Brașov, România
    • Full time
    • Domeniu - Servicii: Restaurante

    Vanzari,aprovozionare,evidenta stoc,primire marfa,contabilitate primara,

  • ianuarie 2011 - Prezent

    INGRIJIRE PERSOANA VARSTNICA, Persoana fizica

    • Brașov, România
    • Full time
    • Domeniu - Servicii: Au Pair / Babysitter / Ingrijire

    Ingrijire persoana in varsta, imobilizata la pat, bolnava de alzheimer si diabet. 

  • septembrie 2007 - martie 2011

    ASSISTENT MANAGER / SPECIALIST SUPORT, ROMTELECOM

    • Brașov, România
    • Full time
    • Domeniu - Vanzari: Serviciu clienti

    Primesc si gestionez apelurile telefonice si corespondenta Departamentului. 
    Raspund solicitarilor de rutina si orientez solicitarile mai complexe  spre personalul abilitat..
    Distribui si raspund la corespondenta
    Organizez si facilitez fluxul lucrarilor sefului de compartiment si departament
    Furnizare de suport administrativ si logistic
    Asigur arhivarea informatiilor, statisticilor si rapoartelor
    Raspund de corespondenta privind cererile de concedii, delegatii
    Cunosc si aplic adecvat prevederile procedurilor, notelor interne si instructiunile in vigoare
    Actualizez bazele de date clienti pentru neconcordantele identificate
    Analizez si rezolv problemele intampinate de operatoare
    Intocmesc programul de lucru al operatoarelor – personal turant
    Introduc pontajul in sistem – lansare rapoarte si trimiterea lor serviciului RU
    Urmaresc respectarea prevederilor cu privire la timpul de lucru, munca de noapte, efectuarea concediilor de odihna, acordarea de zile libere pentru evenimente deosebite
    

  • ianuarie 2005 - septembrie 2007

    FUNCTIONAR, ROMTELECOM

    • Brașov, România
    • Full time
    • Domeniu - Vanzari: Serviciu clienti

    Primesc si gestionez apelurile telefonice si corespondenta Departamentului. 
    Raspund solicitarilor de rutina si orientez solicitarile mai complexe  spre personalul abilitat..
    Distribui si raspund la corespondenta
    Organizez si facilitez fluxul lucrarilor sefului de compartiment si departament
    Furnizare de suport administrativ si logistic
    Asigur arhivarea informatiilor, statisticilor si rapoartelor
    Raspund de corespondenta privind cererile de concedii, delegatii
    Cunosc si aplic adecvat prevederile procedurilor, notelor interne si instructiunile in vigoare
    Actualizez bazele de date clienti pentru neconcordantele identificate
    Analizez si rezolv problemele intampinate de operatoare
    Intocmesc programul de lucru al operatoarelor – personal turant
    Introduc pontajul in sistem – lansare rapoarte si trimiterea lor serviciului RU
    Urmaresc respectarea prevederilor cu privire la timpul de lucru, munca de noapte, efectuarea concediilor de odihna, acordarea de zile libere pentru evenimente deosebite
    

  • ianuarie 2004 - ianuarie 2005

    REFERENT, ROMTELECOM

    • Brașov, România
    • Full time
    • Domeniu - It Telecom: Telecomunicatii

    Relatii cu clientii externi si interni
    Feedback client
    Mistery call
    Mistery shopping
    Preluare de apeluri de la client cand este trafic mare
    

  • decembrie 2001 - decembrie 2003

    SEF FORMATIE COMERCIAL + CASIER, ROMTELECOM

    • Brașov, România
    • Full time
    • Domeniu - It Telecom: Telecomunicatii

    Urmarirea si Incasarea facturilor de la clienti ( facturi linie telefonica, internet, TV, etc)
    Intocmirea Decontului banesc 
    Inventarierea si gestionarea produselor de servicii telefonice
    Vanzare de produse si servicii . 
    Intocmirea actelor si predarea sumelor incasate.
    Colaborarea cu bancile,

  • noiembrie 1997 - decembrie 2001

    DIRIGINTE OFICIUL COMERCIAL , ROMTELECOM

    • Brașov, România
    • Full time
    • Domeniu - It Telecom: Telecomunicatii

    Inventarierea si gestionarea produselor de servicii telefonice
    Vanzare de produse si servicii . 
    Instruiesc personalul si cooperez cu persoanele abilitate in domeniul PSI, PM, si Situatii de urgenta  
    Realizarea obiectivelor stabilite
    Preluarea si rezolvarea reclamatiilor
    Indeplinirea criteriilor de performanta
    

  • martie 1991 - noiembrie 1997

    OFICIANTA, ROMTELECOM

    • Brașov, România
    • Full time
    • Domeniu - It Telecom: Telecomunicatii

    Vanzare de produse si servicii 
    Incasare facturi, servicii telefonice.
    Intocmirea foilor de varsamant.
    Predarea numeralului incasat 

Educatie

  • 1999 - 2004

    Diploma de facultate, Universitatea Spiru Haret – Facultatea de Management

    • Brașov, România

Aptitudini

Permis de conducere
  • B

Limbi straine

Engleza
Mediu
Romana
Nativ
80%
  • Last update: 19.08.2011
  • Reference number: 4277

Experience

  • April 2011 - Present

    COORDONATOR DOMENIU ALIMENTATIE PUBLICA SI COMERT, S.C. CRID & ARIA SRL

    • Brașov, Romania
    • Full time
    • Work domain - Services: Restaurants

    Sales aprovozionare, stock records, receiving goods, accounting primary

  • January 2011 - Present

    CARE ASSISTANT, Persoana fizica

    • Brașov, Romania
    • Full time
    • Work domain - Services: Au Pair / Babysitter / Care

    Care the elderly, bedridden, Alzheimer's and diabetes.
    I give help for personal hygeine, washing, changing their clothes.
    I assist when she eat and i help to eat.
    I administer the treatament prescribr by their doctor.
    I change the bed and cleaning the room.
    Sometime I cook when needed.
    I go to the shopping. 

  • April 2011 - September 2011

    ECONOMIST, AZA BRASOV

    • Brașov, Romania
    • Full time
    • Work domain - Technicians: Construction

    Provide administrative and logistical support
    primary accounting
    Secretariat activities

  • September 2007 - March 2011

    ASSISTENT MANAGER / SPECIALIST SUPPORT, ROMTELECOM

    • Brașov, Romania
    • Full time
    • Work domain - Sales: Customer service

    Receive and manage phone calls and correspondence to the Department.
    Answer requests for routine and complex inquiries bearings to authorized personne
    Distribute and respond to correspondence
    Organize and facilitate work flow and department head of the department
    Provide administrative and logistical support
    Insurance archiving information, statistics and reports
    Answer correspondence concerning applications for holidays, business trips
    Know and apply the appropriate provisions of the procedures, internal notes and instructions in force
    

  • January 2005 - September 2007

    CLERK, ROMTELECOM

    • Brașov, Romania
    • Full time
    • Work domain - Sales: Customer service

    Receive and manage phone calls and correspondence to the Department.
    Answer requests for routine and complex inquiries bearings to authorized personne
    Distribute and respond to correspondence
    Organize and facilitate work flow and department head of the department
    Provide administrative and logistical support
    Insurance archiving information, statistics and reports
    Answer correspondence concerning applications for holidays, business trips
    Know and apply the appropriate provisions of the procedures, internal notes and instructions in force
    

  • January 2004 - January 2005

    REVIEWER, ROMTELECOM

    • Brașov, Romania
    • Full time
    • Work domain - It Telecom: Telecommunications

    Receive and manage phone calls and correspondence to the Department.
    Answer requests for routine and complex inquiries bearings to authorized personne
    Distribute and respond to correspondence
    Organize and facilitate work flow and department head of the department
    Provide administrative and logistical support
    Insurance archiving information, statistics and reports
    Answer correspondence concerning applications for holidays, business trips
    Know and apply the appropriate provisions of the procedures, internal notes and instructions in force
    

  • December 2001 - January 2004

    CHIEF COMMERCIAL BAND + CASHIER, ROMTELECOM

    • Brașov, Romania
    • Full time
    • Work domain - It Telecom: Telecommunications

    The collection and tracking customer invoices (invoices telephone, internet, TV, etc.)
    The tax return money
    Inventory and management of telephony products
    Sale of products and services
    Preparation and delivery of documents collected amounts.
    Working with banks

  • November 1997 - December 2001

    ENGINEER COMMERCIAL OFFICE CENTER , ROMTELECOM

    • Brașov, Romania
    • Full time
    • Work domain - It Telecom: Telecommunications

    Inventory management products and telephone services
    Sale of products and services.
    Train staff and cooperate with the PSI skill, PM, and Emergency Situations
    The objectives set
    Receiving and resolving complaints
    

  • March 1991 - November 1997

    OFFICIAL, ROMTELECOM

    • Brașov, Romania
    • Full time
    • Work domain - It Telecom: Telecommunications

    Sale of products and services
    Collection bills, telephone services
    Drawing sheets of payment
    Teaching numeral received

  • September 1990 - March 1991

    OPERATOR TELEPHONIST, ROMTELECOM

    • Brașov, Romania
    • Full time
    • Work domain - Sales: Customer service

    Call answering

Education

  • 1999 - 2004

    Bachelor's degree, Spiru Haret University - Faculty of Management.

    • Brașov, Romania

Skills

Driving license
  • B

Foreign languages

English
Intermediate
Romanian
Native