42953

specialist relatii clienti la COSMOTE RMT

customer care specialist at COSMOTE RMT Bucuresti

  • România, București
  • România, București
  • Romania, București
  • Romania, București
Deblocheaza date contact
Traduceri ale CV-ului
75%
  • Ultima actualizare: 11.01.2013
  • Numar referinta: 42953

Experienta

  • octombrie 2005 - octombrie 2012

    specialist relatii clienti, COSMOTE RMT

    • București, România
    • Full time
    • Domeniu - It Telecom: Telecomunicatii

    -evidenta electronica a documentelor clientilor de telefonie mobila (GSM1800)
    -crearea bazei de date pentru clienti (arhiva electronica)
    -utilizare programe CITRIX si ePOS
    -activitati de IT hardware
    (intretinere calculatoare si software)
    -utilizare Windows XP/7, MS Office

  • iunie 2000 - septembrie 2005

    inginer O&M pentru telefonie mobila , COSMOROM SA

    • București, România
    • Full time
    • Domeniu - It Telecom: Telecomunicatii

    -operare si mentenanta pentru echipamente Ericsson (MSC/BSC si RBS)-supraveghere alarme, reparatii statii de baza in retea
    -operare si mentenanta redresori de putere Ericsson-masuratori si remedierea defectiunilor
    -transmiterea datelor prin modem intre redresori si un calculator central-alarme si telecomenzi cu software specializat
    -suport IT hardware si software: instalare Windows OS, MS Office

  • iunie 1995 - iunie 2000

    specialist electroalimentare, EMCOM SRL

    • București, România
    • Full time
    • Domeniu - It Telecom: Telecomunicatii

    -instalare si punere in functiune pentru centrale telefonice SIEMENS EWSD,
    -instalare si punere in functiune pentru redresori de putere,
    -intretinere si reparatii redresori,
    -transmitere de date si telecomenzi intre redresori si un calculator central (Centru de control SIEMENS) cu software specializat
    -scolarizarea personalului ROMTELECOM

  • iunie 1994 - septembrie 1994

    inginer electronist, SIS SRL

    • București, România
    • Full time
    • Domeniu - Muncitori Tehnicieni: Constructii

    -instalarea de centrale de alarma, antiefractie, acces si supraveghere video

  • aprilie 1986 - mai 1994

    cercetator stiintific, IPA SA

    • București, România
    • Full time
    • Domeniu - It Telecom: Inginerie

    -cercetare in transmisiuni de date,
    -realizarea unui modem de 64kb/s cf. ITU-V36,
    -testare in reteaua ROMTELECOM,
    -realizarea unui echipament pentru transmiterea de date pe liniile electrice casnice (220 Vca) 
     

  • septembrie 1980 - martie 1986

    inginer electronist, IMSAT SA

    • București, România
    • Full time
    • Domeniu - Inginerie: Industrii / Productie

    -instalarea si punerea in functiune de aparatura de automatizare si actionari de putere in industrie:
    -fabrica de zahar Ianca Braila,
    -combinatul de ciment Alesd Oradea,
    -combinatul petrochimic Midia Navodari

Educatie

  • 2001 - 2001

    Postdoctorat, Centrul tehnic Ericsson

    • Dej, România
  • 1996 - 1996

    Postdoctorat, Centrul tehnic SIEMENS

    • Dej, România
  • 1975 - 1980

    Diploma de facultate, IPB-Facultatea de Electronica si Telecomunicatii

    • București, România

Aptitudini

Permis de conducere
  • B

Limbi straine

Engleza
Avansat
Franceza
Avansat
Romana
Nativ
75%
  • Last update: 11.01.2013
  • Reference number: 42953

Experience

  • October 2005 - October 2012

    customer care specialist, COSMOTE RMT Bucuresti

    • București, Romania
    • Full time
    • Work domain - It Telecom: Telecommunications

    -electronic management of clients data with ePOS software (databases, CITRIX,specific software)in GSM1800 network
    -IT hardware support

  • June 2000 - September 2005

    O&M specialist, COSMOROM SA

    • București, Romania
    • Full time
    • Work domain - It Telecom: Telecommunications

    -operation and maintenance for Ericsson equipment in GSM1800 network (field maintenance, alarms, repairings)
    -operation and maintenance for Ericsson power rectifiers (commissioning and fault removal)
    -implementation of data transmission between rectifiers and control centre with application software from Ericsson (measurements and remote control)
    -IT hardware support

  • June 1995 - May 2000

    power supply specialist, EMCOM SRL

    • București, Romania
    • Full time
    • Work domain - It Telecom: Engineering

    -installation of power supply equipment for SIEMENS EWSD telephone exchanges
    -commissioning and maintenance for power supply equipment
    -data transmission and remote control for power supply equipment with application software from SIEMENS

  • June 1994 - September 1994

    electronic specialist, SIS SRL

    • București, Romania
    • Full time
    • Work domain - Technicians: Construction

    -installing alarm and burglar equipment for buildings
    -installing access and video surveillance equipment on customers premises

  • April 1986 - May 1994

    scientific researcher, IPA SA

    • București, Romania
    • Full time
    • Work domain - It Telecom: Engineering

    -research and design of data transmission equipment
    (ITU-V36 modem)
    -research and design of an equipment for data transmission over domestic power lines

  • September 1980 - March 1986

    automation engineer, IMSAT SA

    • București, Romania
    • Full time
    • Work domain - Engineering: Industries / Production / Manufacturing

    -installation and commissioning for automation equipment in industries:
    -sugar production plant Ianca Braila
    -cement factory Alesd Oradea
    -petrochemical installations Midia Navodary

Education

  • 1996 - 1996

    Postdoctorate, Centrul de scolarizare SIEMENS

    • Dej, Romania
  • 1975 - 1980

    Bachelor's degree, Facultatea de Electronica si Telecomunicatii

    • București, Romania

Skills

Driving license
  • B

Foreign languages

English
Advanced
French
Advanced
Romanian
Native