Main activities: Accountable for corporate IT business processes and projects. Maintaining corporate infrastructure, applications and delivering IT services according to business needs. Responsibilities: • Managing IT department headquarter and delivering IT projects and services for 14 branches. • Installing and administrating corporate applications ensuring high level availability for operational performance (front and back office applications) • Installing and administrating internal & hosted network infrastructure including: Windows/Linux servers, Oracle/SQL databases, corporate websites, LAN/VPN/VOIP/RAS, workstations (including outlet equipments). • Performing routine audits of systems, software and databases strengthening the IT infrastructure through proactive actions. • Assist delivery of IT services through Service Desk (24x7 support services) • Implementing and maintaining process automation (forms and workflows) for corporate intranet. • Managing corporate projects from initiating to closing (transition) including new outlet opening. • Procurement of IT hardware, software and services. • Manage the IT budgets to accomplish business needs. • Improvement plans and reporting to the CEO and BOD. • People management (training and evaluating to create a positive, productive work force) • Writing, maintaining and auditing documentation for IT procedures, security and disaster recovery according to corporate business needs and ITIL/PMI best practices. • IT Knowledgebase and CMS (MS SharePoint) custodian.
Main activities: Providing technical support, answering IT support queries Responsibilities: • Helpdesk and support for local Emirom branch (outsourcing services for Eni – global oil and gas corporation). • Installing and administrating Windows/Linux servers, LAN and workstations. • Carrying out user administration and set up of user profiles. • Supervise file and databases backup processes. • Train and supervise users within company policy. • Make reports and improvement recommendations to the IT Manager.
Main activities: Administration and maintenance of IT infrastructure. Responsibilities: • Installing and administrating of internet gateway services, Windows/Linux servers and workstations for local company office. • Company website design and administration. • Provide helpdesk and support for headquarter and branches. • Forecasting any needed improvements, budgeting for and implementing any changes. • Create and maintain technical documentation.
Main activities: Responsible for specific IT administration and maintenance tasks. Responsibilities: • Network cabling and LAN equipments installation • Installing and administration Novell Netware/Windows infrastructure • Carrying out user administration and set up of user profiles. • Administrating backup process