44421

Senior Trainer la ProCredit Bank

Senior Trainer at ProCredit bank

  • România, București
  • România, București
  • Romania, București
  • Romania, București
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Traduceri ale CV-ului
80%
  • Ultima actualizare: 22.08.2012
  • Numar referinta: 44421

Experienta

  • ianuarie 2010 - iulie 2012

    Senior Trainer, ProCredit Bank

    • București, România
    • Full time
    • Domeniu - Finante: Banci / Institutii Financiare

    Identificarea nevoilor de training; planificarea si livrarea programelor de training atat pentru noii angajati cat si pentru angajatii cu experienta sau angajatii in pozitii manageriale(training procedural, training de comunicare, welcoming training);
    •Elaborarea si imbunatatirea programelor de training (conform cerintelor legale si procedurilor in vigoare), a studiilor de caz, a jocurilor de rol;
    •Pregatirea feedback-urilor pentru participanti la curs;
    •Sustinerea interviurilor pentru posturile de casieri, consilieri clienti;
    •Identifica potentiali traineri pentru pregatirea practica in cadrul sucursalelor/agentiilor bancii si propune masuri de imbanatatire a pregatirii practice in baza evaluarilor noilor angajati

Educatie

  • 2004 - 2008

    Diploma de facultate, Facultatea de Management Financiar-Contabil

    • București, România

Aptitudini

Permis de conducere
  • B

Limbi straine

Engleza
Avansat
Italiana
Incepator
Spaniola
Incepator
Romana
Nativ
80%
  • Last update: 22.08.2012
  • Reference number: 44421

Experience

  • January 2010 - July 2012

    Senior Trainer, ProCredit bank

    • București, Romania
    • Full time
    • Work domain - Finance: Banks / Financial Institutions

    	Identify training needs, planning and delivery of training programs for cashiers and client advisors (training procedures, communication training, etc.);
    	Develop and improve training programs (according to legal requirements and procedures in force), case studies, role playing games;
    	Preparation feedbacks for attending the seminar;
    	Sustains the interviews for cashier and client advisors; 
    	Identify potential trainers for practical training in branches / agencies and propose measures based assessments of practical training new employees ;
    

  • September 2005 - October 2008

    Banking Analist, ProCredit Bank

    • București, Romania
    • Full time
    • Work domain - Finance: Banks / Financial Institutions

    	Identify training needs, planning and delivery of training programs
    	Transmission of daily balances and monthly statements by NBR XML;
    	Monitoring cash differences;
    	Providing support in daily activities;
    	Provide solutions in the interpretation and application procedures and operating manuals;;
    	Provide support for concluding agreements with other banks working on cash transactions;
    	Sustains the interviews for cashier and client advisors;
    	Develops and implements training procedures
    	Participate of TCR implementations
    

  • April 2004 - September 2005

    Cashier, Procredit Bank

    • București, Romania
    • Full time
    • Work domain - Finance: Banks / Financial Institutions

    	Money deposits and money withdrawal for  legal entities and private individuals 
    	Money exchange 
    	International money sanding and receiving ( Money gram)  
    	Supervised and trained  new employs  
    	Responsible for making and sanding Anti money laundry reports

  • March 2002 - April 2004

    Administrator, Vortexim

    • București, Romania
    • Full time
    • Work domain - Technicians: Workers

    sales 

Education

  • 2005 - 2009

    Bachelor's degree, Spiru Haret

    • București, Romania
  • 2000 - 2004

    Bachelor's degree, Bioterra

    • București, Romania

Skills

Driving license
  • B

Foreign languages

English
Advanced
Italian
Beginner
Spanish
Beginner
Romanian
Native