Angajare si dezvoltare profesionala.
Gestionarea cererilor legate de contractele de internet și telefonie pentru clientii Vodafone Italia
Implementarea programelor software ale companiei la clenti, upgradarea acestora. Suport tehnic pentru utiilzarea softurilor. Testarea softurilor companiei. Redactarea manualelor de utilizare a softurilor. Administrarea magazinului online. Activitate de marketing(atragerea de noi clenti).
Operare si prelucrare date in programe de gestiune materiale,inventare stocuri.Operare si prelucrare date in programul de salarii, creare declaratii unice,fise fiscale,administrarea bazelor de date cu salariatii.Creare situatii, machete, grafice, tabele in MS Office Excel,editare documente word, creare prezentari powerpoint. Scanare documente, transformare in diverse formate.
Operare in programe de gestiune stocuri si materiale.Operare in programul de salarizare.Introducere si prelucrare date in programe de evidenta facturi,clienti,furnizori. Creare diverse situatii tabelare in MS Excel,editare documente word.
Instalare, configurare si utilizare MS Office(Word,Excel 2003-2007, Powerpoit, Access)-nivel avansat. Instalare si configurare Windows XP,7; Utilizare programe informatice de contabilitate(facturare, gestiune materiale, salarizare).Creare si administrare pagini web, platforme e-commerce. Cunostinte HTML,CSS. Comunicare eficienta, flexibilitate si adaptare.
Hiring and profesional development.
Implementation of the software developed by the company at the customers headquarters or by remote desktop connection, Technical support for using the software. Testing the softwares and writing the manuals for using the softwares developed by the company. Administration of the online shop. Marketing activity.
My responsability was mantaining and administrating databases and softwares of company.Software were based on keeping stock materials, inventory of materials,payrolls,deductions. I was also responsable to input data, to verify quality of input date in software, to create files,archives, to print lists and to cooperate with accounting compartiment. I have very good abilities to work with MS Office Word,Excel,Access,Powerpoit. My responsability was also mantaining the good working of PC network, to instal, software like MS Office, or Antivirus protection, to add new PC-s network and to instal the network components and drivers for:printers,scanners,etc. I also was responsable for corespondence via Outlook Express(sending, incomming e-mails), printing them and distribute to the manager of company.
My responsability was to answer to phones, to give connection to the other compartments and offices, to registrate the documents in the register of enter-exit documents. I was responsable for receive the correspondance( from e-mail, fax, postal offices) and give it to the manager or to the other compartments and send document on fax or e-mail. Also i was responsable for taken the signed documents from the manager, to send them to the compartments where were distributed for solving the situations and to archive the solved documents. As PC operator my duty was to edit document(word, excel), data entry in software for material management, invoices, payrolls, to verify and save data, create print lists, to give them to the accounting compartment.