47831

RESTAURANT MANAGER at Diplomatic Club Bucharest

  • România, București
  • România, București
  • Romania, București
  • Romania, București
Deblocheaza date contact
Traduceri ale CV-ului
25%
  • Ultima actualizare: 25.10.2012
  • Numar referinta: 47831

Limbi straine

Engleza
Avansat
Franceza
Avansat
Italiana
Avansat
Romana
Nativ
75%
  • Last update: 25.10.2012
  • Reference number: 47831

Experience

  • March 2012 - Present

    RESTAURANT MANAGER, Diplomatic Club Bucharest

    • București, Romania
    • Full time
    • Work domain - Services: Restaurants

    -planning & organising , catering and other services;
    -managing budgets and financial plans as well as controlling expenditure;
    -maintaining statistical and financial records;
    -setting and achieving sales and profit targets;
    -analysing sales figures and devising marketing and revenue management strategies;
    -recruiting, training and monitoring staff;
    -planning work schedules for individuals and teams;
    -meeting and greeting customers;
    -dealing with customer complaints and comments;
    -ensuring events and conferences run smoothly;
    -supervising maintenance, supplies, renovations and furnishings;
    -dealing with contractors and suppliers;
    -ensuring security is effective;
    -carrying out inspections of property and services;
    -ensuring compliance with licensing laws, health and safety and other statutory regulations

  • December 2008 - January 2012

    Events General Manager, SC MILLENIUM INVEST SRL

    • București, Romania
    • Full time
    • Work domain - Services: Entertainment

    -Manage the strategy and planning of meetings and special events for an organization
    -Coordinates all amenities and accommodations at the event
    -Monitors and controls event budgets and negotiates all necessary contracts
    -familiar with a variety of concepts, practices, and procedures within a particular field
    -Relies on extensive experience and judgment to plan and accomplish goals. -Performs a variety of tasks

  • January 2005 - November 2008

    Hotel Manager, SC Castel House - Hotel Reginetta

    • București, Romania
    • Full time
    • Work domain - Services: Hotels,Tourism

    -Deliver excellent customer service, at all times, ensuring guests’ comfort and safety
    -Deal with all enquires in a professional and courteous manner, in person, on the telephone or via e-mail
    -Assist in keeping the hotel clean and tidy, at all times
    -Deal with customer complaints in a professional manner
    -Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximising bedroom sales opportunities
    -Manage and maintain the administration of all reservations, cancellations and no-shows, in line with company policy
    -Propose and implement effective marketing strategies to maximise room occupancy levels
    -Complete all daily administration tasks as required
    -Ensure that all bedrooms/conference rooms and areas under your responsibility are checked thoroughly at the end of every shift, confirming that they meet our standards
    -Maintain the correct handling of all soiled linen and ensure that every bedroom has the correct bedding and relevant number of towels
    -Report any faults or damage in any of the bedrooms (or hotel facilities) immediately to hotel manager
    -Monitor and oversee maintenance issues relevant to your area and liaise with third-party contractors as required
    -Complete regular checks on portable electrical appliances
    -Be accountable for all relevant product delivery and stock management (mainly, laundry, cleaning materials and bedroom supplies), including setting stock levels, checking, counting, storage, reconciliation and loss investigation
    -Manage and maintain effective and efficient use of all reception equipment and hotel systems, in line with company policy
    -Control and manage all new credit application accounts, sales ledger management and payment administration
    -Provide reports, as required, for hotel management
    -Maintain effective communication, at all times, among the team, hotel manager and night manager
    -Complete rotas for your team weekly; manage and maintain correct staffing levels in line with targets and business levels
    -Ensure that all members of the team sign in/out on the time sheets at reception and manage absence and lateness, in line with company policy
    Complete all required health and safety/fire checks on time
    -Be responsible for evacuation, in cases of emergency, acting as first point of contact for the team, guests and the emergency services
    -Report any security issues to the hotel manager immediately
    -Take responsibility for extra management tasks, as required, in the hotel manager’s absence
    -Maintain personal knowledge by completing in-house training and workbooks
    -Always adhere to all company policies and procedures and licensing laws
    -Be involved and contribute at team meetings
    -Carry out instructions given by the management team and head office

  • January 2000 - January 2005

    Restaurant Manager, SC MILLENIUM INVEST SRL

    • București, Romania
    • Full time
    • Work domain - Services: Restaurants

    -planning & organising , catering and other services;
    -managing budgets and financial plans as well as controlling expenditure;
    -maintaining statistical and financial records;
    -setting and achieving sales and profit targets;
    -analysing sales figures and devising marketing and revenue management strategies;
    -recruiting, training and monitoring staff;
    -planning work schedules for individuals and teams;
    -meeting and greeting customers;
    -dealing with customer complaints and comments;
    -ensuring events and conferences run smoothly;
    -supervising maintenance, supplies, renovations and furnishings;
    -dealing with contractors and suppliers;
    -ensuring security is effective;
    -carrying out inspections of property and services;
    -ensuring compliance with licensing laws, health and safety and other statutory regulations

  • March 1990 - January 2000

    Associate General Manager, S..C. Restaurant - Bar Odobesti S.R.L Bucharest (

    • București, Romania
    • Full time
    • Work domain - Services: Restaurants

    I was in charge of the day-to-day employee operations, although in more middle to upper market restaurant, much of the kitchen is was handled by me and others chefs. I have ensured that the waitstaff is communicating with the kitchen well, and that everything is going well with suppliers. Also, i was responsible to handle pricing, sign posting and legal compliance

  • November 1986 - December 1989

    Protocol Manager, Embassy of France to Romania

    • București, Romania
    • Full time
    • Work domain - Services: Restaurants

    -plan and oversee receptions, dinners and other representational events on behalf of the Ambassador, the DCM and their spouses; 
    -develops thoughtful and thorough guest lists through coordination with all Mission elements;
    -ensures that all visitors to the Embassy and the Ambassador’s and DCM’s residences are received warmly;
    -advances the Mission goal of conveying warmth and friendship through the Ambassador’s, DCM’s and their spouses representational outreach; -assists the Ambassador’s and DCM’s office managers in arranging appointments and other representational outreach

  • September 1982 - November 1986

    Maitre d'Hotel, Intercontinental Hotel Bucharest

    • București, Romania
    • Full time
    • Work domain - Services: Tourism

    -Reporting to the Restaurant's Director
    -Helps the restaurant meets its sales targets while leading my team. 
    -beeing responsible for high service quality and guest satisfaction, watching over guests throughout the meal, and using my knowledge of food and wine to stimulate and orient the sale of menu items.
    -i was able to organise and coordinate table service and leading the team.
    

Education

  • 1997 - 1998

    Postdoctorate, Romanian Tourism Minister / U.E. / P.H.A.R.E.

    • București, Romania
  • 1991 - 1994

    Bachelor's degree, Dragan European Busines

    • București, Romania
  • 1975 - 1979

    Highschool, Economic HighSchool No. 1

    • Constanța, Romania

Foreign languages

English
Advanced
French
Advanced
Italian
Advanced
Romanian
Native