48158

Front Office Executive at NMC Specialty Hospital, Abu Dhabi, U.A.E.

  • România, Constanța
  • România, Constanța
  • Romania, Constanța
  • Romania, Constanța
Deblocheaza date contact
Traduceri ale CV-ului
30%
  • Ultima actualizare: 26.10.2012
  • Numar referinta: 48158

Aptitudini

Permis de conducere
  • B

Limbi straine

Engleza
Avansat
Franceza
Mediu
Romana
Nativ
80%
  • Last update: 26.10.2012
  • Reference number: 48158

Experience

  • December 2012 - Present

    Front Office Executive, NMC Specialty Hospital, Abu Dhabi, U.A.E.

    • Constanța, Romania
    • Full time
    • Work domain - Office jobs: Administrative

    - greets patients or their families and finds out the nature of their enquiry
    - provides information to assist patients or refer them to appropriate contact, either in the organization or       elsewhere     
    - develops and maintains the feedback/complaint procedure for customers to use and receive redressal
    - communicates all information to Floor Supervisor on daily basis
    - expidites flow of visitors/patients and ensure that each person receives outstanding customer service by providing a friendly environment 
    - investigates patient/visitor concerns and implements appropriate courses of action
    - keeps accurate records of discussions or correspondence with customers
    - perform duties of handling patient/ telephone/ cash/ backoffice
    

  • April 2011 - September 2012

    Receptionist, Arena Regia Hotel&Spa*****

    • Constanța, Romania
    • Full time
    • Work domain - Services: Hotels,Tourism

    - welcoming guests, being attentive, friendly yet professional, insuring an excellent first contact in order to an excellent first impression. Assisting with registration, providing any information guests may require, directing to rooms or escorting if needed. 
    - cashing charges, operating cash, cards
    - Make telephone reservations and assistance on online bookings
    - Issuing invoices
    - Issuing daily report;
    - deal with any requests,, enquires
    - Solve complaints  
    

  • January 2009 - September 2010

    Decorator, real Hypermarket Romania, Constanta

    • Constanța, Romania
    • Full time
    • Work domain - It Telecom: Webdesign

    Fully responsible for compliance with deadlines for completion of work / orders;
    Fully responsible for implementation and compliance with the rules of procedure
    Checking and inventory estimation of materials
    Responsibility for learning, compliance and enforcement requirements of the
    legislation applicable in the workplace 
    

Education

  • 2008 - 2011

    Bachelor's degree, University "Dimitrie Cantemir", Faculty of Travel Management and Commerce Constanta

    • Constanța, Romania
  • 2004 - 2008

    Highschool, • Secondary School Constanta (baccalaureate diploma)

    • Constanța, Romania

Skills

Driving license
  • B

Foreign languages

English
Advanced
French
Intermediate
Romanian
Native