Responsable for shipping activities to the customer, collaborating with the american big logistics companies as Fedex, UPS, USPS and local delivery companies. Communicating with the customer in case the products will be delivered with a delay and establishing the compensation for the late delivery. Elaborating the reports for the shipping department.
Creating and Updating OPGs(Order Process Guideline)for Russia and CIS with all the information necessary for the order on Sales Rep. or partner request. Making special pricing activity for the orders using specialized HP software. Making PSG(personal hardware and bundled to it software) configurations for the Russian and CIS Corporate, Enterprise and Public sectors on Sales Rep. or partner Request. In a new team , defining the process workflow, searching the approval levels and the teams responsible for different parts of the offer to order chain. Communicating with the partners, sales rep. and with the customers in order to clarify details and to elaborate a right OPG.