49681

Psychologyst - Intern at St. Josef Hospital

  • România, Dej
  • România, Dej
  • Romania, Dej
  • Romania, Dej
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Traduceri ale CV-ului
80%
  • Ultima actualizare: 13.11.2012
  • Numar referinta: 49681

Experienta

  • noiembrie 2010 - aprilie 2011

    Retail Operations Specialist , BCR

    • Dej, România
    • Full time
    • Domeniu - Finante: Banci / Institutii Financiare

    Client support for the whole range of products and services
    ƒReporting on customer retention programs and suggesting improvement solutions
    ƒQualitative/quantitative monitoring of product portfolio for the allocated client segments
    ƒDeveloping solutions for existing products aiming to increase profitability and competitiveness
    Identifying opportunities and ideas for developing new products and services
    

  • martie 2010 - octombrie 2010

    Private Banking Counselor , BCR

    • Dej, România
    • Full time
    • Domeniu - Finante: Banci / Institutii Financiare

    Advisory activities for private banking customers from allocated segments
    Supporting the units managing the first relationship level with private banking customers
    Periodical evaluation of the investor profile for all customers, based on internal standards
    Advising customers on service packages, evolution of financial market and investment strategies
    Expanding customer portfolio by migrating internal customers and by attracting new prospects
    Successfully achieving monthly business targets through various techniques of customer attraction
    and promotion of investment products
    Resolving customer issues and mediating customer dissatisfaction cases
    

  • august 2009 - februarie 2010

    Client Retail Counselor , Client Retail Counselor

    • Dej, România
    • Full time
    • Domeniu - Finante: Banci / Institutii Financiare

    Promoting and selling the banking products and services
    Product customer support offered to existing and potential customers
    Identifying opportunities and customer needs in order to support the cross‐selling actions
    Customer attraction and retention by offering compliant advisory
    

  • iunie 2008 - iulie 2009

    Small Business Banking , Bancpost

    • Dej, România
    • Full time
    • Domeniu - Finante: Banci / Institutii Financiare

    Making suggestions regarding the negotiating prices and regarding the internal processes
    Attracting new customers:  identifying target customers; preparing strategy; monitoring and
    contacting customers; presenting and selling the financial products and services
    Administrating the customer portfolio ‐ identifying and analyzing the customer needs and demands;  preparing credit applications, including the credit analysis and the transaction structure;
    preparing and signing the necessary documents for credits
    Periodically reviewing the credit portfolio, monitoring operations of the current market situation
    and existing financial performance, identifying customer risks
    Managing every customer relationship for maximizing yields or minimizing losses where necessary
    Maintaining and continuously improving the customer database
    Monitoring the general economical situation and the activities of other financial competitors
    

Educatie

  • 2002 - 2008

    Diploma de facultate, UNIVERSITY SPIRU HARET

    • București, România

Aptitudini

Permis de conducere
  • B
  • D

Limbi straine

Engleza
Avansat
Germana
Mediu
Romana
Nativ
80%
  • Last update: 13.11.2012
  • Reference number: 49681

Experience

  • September 2012 - Present

    Psychologyst - Intern, St. Josef Hospital

    • Dej, Romania
    • Full time
    • Work domain - Health: Health

    Study/Work Program

  • November 2010 - April 2011

    Retail Operations Specialist , ROMANIAN COMMERCIAL BANK

    • Dej, Romania
    • Full time
    • Work domain - Finance: Banks / Financial Institutions

    Client support for the whole range of products and services  
    Reporting on customer retention programs and suggesting improvement solutions 
    Qualitative/quantitative monitoring of product portfolio for the allocated client segments
    Developing solutions for existing products aiming to increase profitability and competitiveness 
    Identifying opportunities and ideas for developing new products and services
    

  • March 2010 - October 2010

    Private Banking Counselor , ROMANIAN COMMERCIAL BANK

    • Dej, Romania
    • Full time
    • Work domain - Finance: Banks / Financial Institutions

    Advisory activities for private banking customers from allocated segments
    Supporting the units managing the first relationship level with private banking customers
    Periodical evaluation of the investor profile for all customers, based on internal standards
    Advising customers on service packages, evolution of financial market and investment strategies
    Expanding customer portfolio by migrating internal customers and by attracting new prospects
    Successfully achieving monthly business targets through various techniques of customer attraction and promotion of investment products 
    Resolving customer issues and mediating customer dissatisfaction cases
    

  • August 2009 - February 2010

    Client Retail Counselor , ROMANIAN COMMERCIAL BANK

    • Dej, Romania
    • Full time
    • Work domain - Finance: Banks / Financial Institutions

    Promoting and selling the banking products and services 
    Product customer support offered to existing and potential customers 
    Identifying opportunities and customer needs in order to support the cross-selling actions
    Customer attraction and retention by offering compliant advisory 
    

  • April 2008 - May 2009

    Small Business Banking , BANCPOST

    • Dej, Romania
    • Full time
    • Work domain - Finance: Banks / Financial Institutions

    Making suggestions regarding the negotiating prices and regarding the internal processes
    Attracting new customers:  identifying target customers; preparing strategy; monitoring and contacting customers; presenting and selling the financial products and services
    Administrating the customer portfolio - identifying and analyzing the customer needs and demands;  preparing credit applications, including the credit analysis and the transaction structure; preparing and signing the necessary documents for credits
    Periodically reviewing the credit portfolio, monitoring operations of the current market situation and existing financial performance, identifying customer risks
    Managing every customer relationship for maximizing yields or minimizing losses where necessary
    Maintaining and continuously improving the customer database
    Monitoring the general economical situation and the activities of other financial competitors
    

  • October 2006 - March 2008

    Office Manager , CHR CONSULTING

    • Dej, Romania
    • Full time
    • Work domain - Finance: Consulting,Management

    Budget administration, P&L and cash flow, managing the relationship with financial public authorities
    Providing a business partnering function, delivering financial support and advice to operational management 
    Providing general administrative support to the general office
    Maintaining vehicle records to identify servicing needs 
    Recruitment Assistant: CV screening, interview planning, dialogue with candidates, preparing employee packs for new starters, maintaining the health and safety employee reports and records
    Back-office support for the marketing and sales departments
    Project management for various events
    

  • June 2005 - February 2006

    Operations Manager , HOLIDAY TRANS

    • Dej, Romania
    • Full time
    • Work domain - Office jobs: Logistics

    Representing the company at local public authorities, preparing the documentation in order to obtain different licenses and authorizations for the fleet vehicles
    Supporting the achievement of the targeted performance for specific activities and operations, overall and individually
    Budget and cash flow administration, streamlining the logistics costs
    Managing the day to day transport operations ensuring efficient resource planning and allocation
    Decreasing the maintenance costs of the vehicle fleet 
    

  • May 2004 - May 2005

    Area Sales Manager , AMI

    • Dej, Romania
    • Full time
    • Work domain - Sales: Sales

    Developing the business plan and managing the operational budget for the allocated area
    Planning and organizing the overall activity of the sales team for reaching the periodical sales targets
    Constantly increasing the team’s performance by delivering training programs
    Maintaining the customer relationship and identifying new leads channels 
    Monitoring the market in order to recognize new opportunities, respecting the development strategies 
    Managing the logistics of the local warehouse
    Creating periodical reports regarding company's activities and results
    

Education

  • 2002 - 2008

    Bachelor's degree, UNIVERSITY SPIRU HARET

    • București, Romania
  • 1999 - 2002

    College, POST HIGH SCHOOL FUNDENI

    • București, Romania
  • 1994 - 1998

    Highschool, HIGH SCHOOL ION BARBU

    • București, Romania

Skills

Driving license
  • B
  • D

Foreign languages

English
Advanced
German
Intermediate
Romanian
Native