52437

Head Waiter la Electra Palace Hotel

Head Waiter at Electra Palace Hotel

  • România, Buzău
  • România, Buzău
  • Romania, Buzău
  • Romania, Buzău
Deblocheaza date contact
Traduceri ale CV-ului
80%
  • Ultima actualizare: 19.06.2013
  • Numar referinta: 52437

Experienta

  • aprilie 2011 - octombrie 2012

    Head Waiter , Electra Palace Hotel

    • Buzău, România
    • Full time
    • Domeniu - Servicii: Turism

    and                    Serves guests quickly, efficiently and with complete knowledge of food     
                                                                        and beverage menus. Offers superior customer service and maintains                     
                                                                         station in a clean and orderly manner throughout shift responsibilities.                                               
                                            Warmly greets and acknowledges guests upon arrival.      
                                                                         Effectively merchandises food and beverage menus in an informative,
                                                                         friendly and  enthusiastic manner. Polishes all silverware and glassware used for service.
                                                                    Accurately takes guest orders. Cleans, stocks, and maintains the workstations throughout shift.
                                                               Follows all safety and sanitation policies.  Performs additional responsibilities, although not detailed, as requested by a manager at any time
    

  • mai 2010 - februarie 2011

    +, Mrs..Aurel Cernaianu and M.S. Cernaianu

    • Buzău, România
    • Full time
    • Domeniu - Servicii: Turism

    Keep the order and give help in everything ! 

  • noiembrie 2009 - aprilie 2010

    Waiter, Costa Concordia

    • Buzău, România
    • Full time
    • Domeniu - Servicii: Turism

    and                    Serves guests quickly, efficiently and with complete knowledge of food     
                                                                        and beverage menus. Offers superior customer service and maintains                     
                                                                         station in a clean and orderly manner throughout shift responsibilities.                                               
                                            Warmly greets and acknowledges guests upon arrival.      
                                                                         Effectively merchandises food and beverage menus in an informative,
                                                                         friendly and  enthusiastic manner. Polishes all silverware and glassware used for service.
                                                                    Accurately takes guest orders. Cleans, stocks, and maintains the workstations throughout shift.
                                                               Follows all safety and sanitation policies.  Performs additional responsibilities, although not detailed, as requested by a manager at any time
    

  • aprilie 2009 - octombrie 2009

    Waiter (Paso), Cavo Tagoo Hotel 5*

    • Buzău, România
    • Full time
    • Domeniu - Servicii: Turism

    and                    Serves guests quickly, efficiently and with complete knowledge of food     
                                                                        and beverage menus. Offers superior customer service and maintains                     
                                                                         station in a clean and orderly manner throughout shift responsibilities.                                               
                                            Warmly greets and acknowledges guests upon arrival.      
                                                                         Effectively merchandises food and beverage menus in an informative,
                                                                         friendly and  enthusiastic manner. Polishes all silverware and glassware used for service.
                                                                    Accurately takes guest orders. Cleans, stocks, and maintains the workstations throughout shift.
                                                               Follows all safety and sanitation policies.  Performs additional responsibilities, although not detailed, as requested by a manager at any time
    

  • septembrie 2005 - februarie 2009

    1st Waiter, Mediterranean Shipping Cruises (MSC Naples), Italy m/v Melody

    • Buzău, România
    • Full time
    • Domeniu - Servicii: Turism

              Serves guests quickly, efficiently and with complete knowledge of food     
                                                                        and beverage menus. Offers superior customer service and maintains                     
                                                                         station in a clean and orderly manner throughout shift responsibilities.                                               
                                            Warmly greets and acknowledges guests upon arrival.      
                                                                         Effectively merchandises food and beverage menus in an informative,
                                                                         friendly and  enthusiastic manner. Polishes all silverware and glassware used for service.
                                                                    Accurately takes guest orders. Cleans, stocks, and maintains the workstations throughout shift.
                                                               Follows all safety and sanitation policies.  Performs additional responsibilities, although not detailed, as requested by a manager at any time
    

  • august 2001 - iunie 2005

    Bartender, Mediterranean Shipping Cruises (MSC Naples), Italy m/v Melody

    • Buzău, România
    • Full time
    • Domeniu - Servicii: Turism

    Keeping the bar stocked with alcohol, napkins, glassware, ingredients for drinks, and various other bar supplies, mixing cocktails, ensuring the cleanliness of the bar, ensure the safety of the establishment's, general clean-up duties , inventories .etc

  • ianuarie 1999 - mai 2001

    Receptionist, S.C. International Sinaia

    • Buzău, România
    • Full time
    • Domeniu - Servicii: Turism

    Taking and passing on messages, handling foreign exchange, compiling guests' bills, taking payment, ordering room service, ordering taxis for guests, answering questions about facilities and amenities in the hotel and the surrounding area, etc.

Educatie

  • 1999 - 2005

    Diploma de facultate, University of Management & Marketing in Tourism BIOTERRA Bucharest o (IDD courses)

    • București, România
  • 1995 - 1999

    Liceu / scoala profesionala, Mihail Cantacuzino” Sinaia

    • Sinaia, România

Limbi straine

Engleza
Avansat
Franceza
Mediu
Italiana
Avansat
Spaniola
Avansat
Portugheza
Incepator
Bulgara
Incepator
Greaca
Mediu
Turca
Incepator
Sarba
Incepator
80%
  • Last update: 19.06.2013
  • Reference number: 52437

Experience

  • April 2011 - October 2012

    Head Waiter , Electra Palace Hotel

    • Buzău, Romania
    • Full time
    • Work domain - Services: Tourism

    • Main activities and                    Serves guests quickly, efficiently and with complete knowledge of food     
                                                                        and beverage menus. Offers superior customer service and maintains                     
                                                                         station in a clean and orderly manner throughout shift responsibilities.                                               
                                            Warmly greets and acknowledges guests upon arrival.      
                                                                         Effectively merchandises food and beverage menus in an informative,
                                                                         friendly and  enthusiastic manner. Polishes all silverware and glassware used for service.
                                                                    Accurately takes guest orders. Cleans, stocks, and maintains the workstations throughout shift.
                                                               Follows all safety and sanitation policies.  Performs additional responsibilities, although not detailed, as requested by a manager at any time
    

  • May 2010 - February 2011

    Head Waiter , Cavoo tagoo 5 stars

    • Buzău, Romania
    • Full time
    • Work domain - Services: Tourism

    To deliver, or "run" food to tables once a food order has been prepared by the cooks. It's important for me to know what each dish is supposed to look like so nothing is missed. It's also important that the plates are handled carefully and brought out in a timely manner, to ensure optimal food temperature. Assist other restaurant staff members with duties such as clearing and cleaning tables, filling water glasses and refilling drinks, maintaining cleanliness in the kitchen and customer areas and returning plates to the kitchen. I also need to pay close attention to detail to ensure that the chef didn't miss any foods on the plate. A positive attitude and a courteous demeanor with customers is a must, as well as making sure you are clean and presentable. Lastly ,I needed to be able to work well with others and help us with other responsibilities as needed.

  • January 2009 - May 2009

    st Waiter, Mediterranean Shipping Cruises (MSC Naples), Italy

    • Buzău, Romania
    • Full time
    • Work domain - Services: Tourism

              Serves guests quickly, efficiently and with complete knowledge of food     
                                                                        and beverage menus. Offers superior customer service and maintains                     
                                                                         station in a clean and orderly manner throughout shift responsibilities.                                               
                                            Warmly greets and acknowledges guests upon arrival.      
                                                                         Effectively merchandises food and beverage menus in an informative,
                                                                         friendly and  enthusiastic manner. Polishes all silverware and glassware used for service.
                                                                    Accurately takes guest orders. Cleans, stocks, and maintains the workstations throughout shift.
                                                               Follows all safety and sanitation policies.  Performs additional responsibilities, although not detailed, as requested by a manager at any time
    

  • May 2005 - April 2009

    1st Waiter&Bartender, Cavoo tagoo 5 stars

    • Buzău, Romania
    • Full time
    • Work domain - Services: Tourism

                                                   
      To deliver, or "run" food to tables once a food order has been prepared by the cooks. It's important for me to know what each dish is supposed to look like so nothing is missed. It's also important that the plates are handled carefully and brought out in a timely manner, to ensure optimal food temperature. Assist other restaurant staff members with duties such as clearing and cleaning tables, filling water glasses and refilling drinks, maintaining cleanliness in the kitchen and customer areas and returning plates to the kitchen. I also need to pay close attention to detail to ensure that the chef didn't miss any foods on the plate. A positive attitude and a courteous demeanor with customers is a must, as well as making sure you are clean and presentable. Lastly ,I needed to be able to work well with others and help us with other responsibilities as needed.

  • August 2001 - June 2005

    Bartender, Mediterranean Shipping Cruises (MSC Naples), Italy m/v Melody

    • Buzău, Romania
    • Full time
    • Work domain - Services: Tourism

    Keeping the bar stocked with alcohol, napkins, glassware, ingredients for drinks, and various other bar supplies, mixing cocktails, ensuring the cleanliness of the bar, ensure the safety of the establishment's, general clean-up duties , inventories .etc

  • January 1999 - May 2001

    Receptionist, S.C. International Sinaia

    • Buzău, Romania
    • Full time
    • Work domain - Services: Tourism

    Taking and passing on messages, handling foreign exchange, compiling guests' bills, taking payment, ordering room service, ordering taxis for guests, answering questions about facilities and amenities in the hotel and the surrounding area, etc.

Education

  • 1999 - 2005

    Bachelor's degree, • Name and type of organization providing education and training University of Management & Marketing in Tourism BIOTERRA Bucharest o (IDD courses)

    • București, Romania
  • 1999 - 2000

    Postdoctorate, Bartender & Waiter diploma ,Receptionist(touristic quide/agent) diploma, Masseur diploma

    • Sinaia, Romania
  • 1995 - 1999

    Highschool, Mihail Cantacuzino” Sinaia

    • Sinaia, Romania

Foreign languages

English
Advanced
French
Intermediate
Italian
Advanced
Spanish
Advanced
Portuguese
Beginner
Bulgarian
Beginner
Greek
Intermediate
Turkish
Beginner
Serbian
Beginner