Le Boutique Hotel Moxa ****
Efectuarea rezervarilor hoteliere pe rutele stabilite pentru grupurile organizate de turisti sau oameni de afaceri,efectuarea biletelor de avion printr-un sistem de rezervari acreditat IATA, pachete de vacanta tailor-made, organizarea de evenimente corporate si conferinte, mentinerea legaturilor cu clientii/furnizorii, actualizarea zilnica a situatiei financiare a firmei in Excel, activitati de secretariat ( primirea corespondentei, etc.)
Preluarea apelurilor telefonice, efecturarea dispozitilor de plata, operare pc.
Le Boutique Hotel Moxa ****: dealing with bookings by phone, e-mail, letter, fax or face-to-face completing procedures when guests arrive and leave choosing rooms and handing out keys preparing bills and taking payments taking and passing on messages to guests dealing with special requests from guests (like booking theatre tickets or storing valuable items) answering questions about what the hotel offers dealing with complaints or problems
Travel agent /Secretary Arranging flights, insurance, accommodation, tailor made packages Collecting and processing payments Advising clients on travel arrangements, e.g. visas and passports Sending out tickets to clients Keeping clients up to date with any changes Dealing with complaints or refunds
Call answering, making payment arrangements, operating computer