Participare la organizarea de evenimente pentru studentii straini, implicare in proiecte, recrutare de noi voluntari
Efectuarea de rezervari, de check in si check out, incasari, oferirea de informatii clientilor, servirea si anticiparea nevoilor acestora si comunicarea cu celelate departamente.
Disponibilitate fata de client, servirea acestora cu produsele disponibile si oferirea de informatii legate de produsele respective.
- dealing with the reservations, on the phone and face to face; - problems solving; - colaboration with the other departments.
- searching for the right candidates for the projects in course; - participation to the interviews and giving the feedback.
i've participated in organization of events for foreign students, in projects organization and i've recruited new volunteers
Tasks: dealing with reservations; responsibility of check in and check out; coping with billings; taking care of hotel's guests; anticipating customer needs; responsibility for administrative tasks; providing information to customers; collaboration with other departments
-helping the clients with our services; -supervising and taking care of the goods and work space.