55929

Bell Boy / Asistent Receptie la La Marquise Resort

Bell Boy at La Marquise Hotel Resort

  • România, București
  • România, București
  • Romania, București
  • Romania, București
Deblocheaza date contact
Traduceri ale CV-ului
80%
  • Ultima actualizare: 19.02.2013
  • Numar referinta: 55929

Experienta

  • aprilie 2012 - octombrie 2012

    Bell Boy / Asistent Receptie, La Marquise Resort

    • București, România
    • Full time
    • Domeniu - Servicii: Turism

    Intampinarea clientilor si escortarea catre camera.
    Prezentarea resortului cu toate punctele de entertaiment si programelor artistice
    ale hotelului.
    Livrarea corespondentei si a mesajelor catre camerele clientilor.
    Promovarea servicilor hotelului si prezentarea punctelor de atractie ale insulei.
    Escortatrea clientilor hotelului de la camera catre hotelul principal , restaurant sau
    plaja privata a hotelului.
    Escortarea clientilor la terminarea vacantei catre receptie pt check out.

  • septembrie 2011 - martie 2012

    Sales Manager / Project Manager, MHMedia Solutions SRL

    • București, România
    • Full time
    • Domeniu - Vanzari: Vanzari

    Realizarea targetului propus.
    Contactarea potentialilor clienti in vederea colaborarii.
    Intocmirea rapoartelor cu analiza saptaminala a stadiului Investitiei ,a problemelor
    ivite ,a solutiilor propuse.
    Organizarea si participarea la evenimente.
    Participarea la negocieri si incheierea contractelor.
    Participarea la anailiza ofertelor si alegerea lor.
    Organizarea si lansarea ofertelor.
    Participarea la pregatirea documentatiei de ofertare.

  • ianuarie 2011 - iulie 2011

    Operator Telemarketing, Optima Solutions SRL

    • București, România
    • Full time
    • Domeniu - Vanzari: Vanzari

    Contactarea clientilor persoane fizice si juridice dintr-un portofoliu existent in
    vederea vanzarilor de diferite servicii

  • decembrie 2008 - iunie 2010

    IT Technical Support / Mobile Data Executive, ORANGE ROMANIA SA

    • București, România
    • Full time
    • Domeniu - It Telecom: Telecomunicatii

    Asigurarea asistentei in utilizarea serviciilor de date pentru clientii interni si externi
    Acordarea compensarii si good-will gestures in procesul de rezolvare a
    reclamatiilor
    Rezolvarea reclamatiilor primite de la clientii interni si externi
    Testarea serviciilor noi si trimiterea rapoartelor de nonconformitati
    Recomandarea si propunerea spre vanzare clientilor a altor produse si servicii
    Participarea la proiecte in cadrul departamentului
    Rezolvarea tuturor neconformitatilor legate de servicii si produse de date
    Asigurarea comunicarii eficiente cu departamentele implicate in vederea rezolvarii
    reclamatiilor
    Preluarea apelurilor clientilor externi si interni referitoare la serviciile si produsele de
    date
    Rezolvarea solicitarilor scrise trimise de clientii externi si interni
    Inregistrarea tuturor interactiunilor cu clientii in baza de date CRM
    Activarea, modificarea si corectarea serviciilor si produselor de date

  • martie 2007 - decembrie 2008

    Junior Project Manager, IDSoft Systems

    • București, România
    • Full time
    • Domeniu - Vanzari: IT

    Mentinerea relatiilor cu clientii companiei.
    Prezentarea produselor compaiei si caracteristicilor tehnice ale acestora catre
    clienti.
    Instalarea sistemelor de operare, administrarea site-ului companiei.
    Optimizarea raportului cantitate / calitate a serviciilor oferite
    Stabilirea obiectivelor si analiza rezultatelor obtinute de echipa in campaniile de
    direct marketing
    Efectuarea de activitati de coaching, monitorizare si acordare de feed-back
    membrilor echipei
    Pastrarea contactului permanent cu partenerii si informarea acestora cu privire la
    actiunile promotionale.

  • august 2006 - februarie 2007

    Operator Call Center, MELLON ROMANIA SA

    • București, România
    • Full time
    • Domeniu - Finante: Banci / Institutii Financiare

    Asigurarea consultantei prin telefon pentru clientii existenti sau viitori titulari de
    contracte incheiate cu diverse banci;
    Optimizarea raportului cantitate / calitate a serviciilor oferite;
    Elaborarea si transmiterea informarilor interne cu privire la modificari si
    promotii;Fluidizarea informatiei intre departamente;
    Stabilirea obiectivelor si analiza rezultatelor obtinute de echipa in campaniile de
    direct marketing;

Educatie

  • 2006 - 2010

    Diploma de facultate, Universitatea "Spiru Haret"

    • București, România
  • 2002 - 2006

    Liceu / scoala profesionala, Grupul Scolar Industrial "Gheorghe Asachi"

    • București, România

Aptitudini

Permis de conducere
  • B

Limbi straine

Engleza
Avansat
Franceza
Mediu
Italiana
Mediu
Germana
Incepator
Rusa
Incepator
Greaca
Incepator
Romana
Nativ
80%
  • Last update: 19.02.2013
  • Reference number: 55929

Experience

  • April 2012 - October 2012

    Bell Boy, La Marquise Hotel Resort

    • București, Romania
    • Full time
    • Work domain - Services: Tourism

    Welcoming clients and escorting to the room.
    Presentation of the resort with all aspects of the hotel entertaiment and artistic programs.
    Delivering mail and messages to the clients room.
    Promotion the services of the hotel and presentation of the points of attractions on the island.
    Escorting guests of the hotel from the room to the main hotel, restaurant or to the private beach of the
    hotel.
    Escorting guests of the hotel who are checking out from the room to the reception.

  • September 2011 - March 2012

    Project Manager, MHMedia Solutions SRL

    • București, Romania
    • Full time
    • Work domain - Sales: Sales

    Achieving the proposed target.
    Contacting potential clients in order to collaborate.
    Preparation of weekly status reports Investment analysis, problem
    arising, the proposed solutions.
    Organizing and attending events.
    Participation in negotiations and signing contracts.
    Participation in tenders and anailiza their choice.
    Organize and launch tenders.
    Participation in preparation of tender documentation

  • December 2008 - June 2010

    Mobile Data Executive, Orange Romania

    • București, Romania
    • Full time
    • Work domain - It Telecom: Telecommunications

    Providing technical support by phone or email for technical problems of customers;
    Maintaining relations with company's costumers;
    Presenting company products and their technical characteristics to their clients;
    Keeping permanent contact with partners and informing them about actions and promotional offers;
    Optimizing the report between quantity and quality of offered services;
    Contacting clients to present them new products and services of company

  • March 2007 - December 2008

    Junior Project Manager, IDSoft Systems SRL

    • București, Romania
    • Full time
    • Work domain - Sales: IT

    Ensure fulfillment of company financial obligations towards the state budget , banking units and other
    corporate or individuals persons;
    Maintaining relations with company's clients;
    Presenting company products and their technical characteristics to their clients;
    Installing operating systems, managing the company site;
    Optimizing the report between quantity and quality of offered services;
    Setting the objectives and analyzing team results in direct marketing campaigns;
    Making coaching activities, monitorizing and providing feedback to members of two teams
    subordinated;
    Maintaining permanent contact with partners and informing them about promotional activities.

Education

  • 2006 - 2010

    Bachelor's degree, University "Spiru Haret"

    • București, Romania

Skills

Driving license
  • B

Foreign languages

English
Advanced
French
Intermediate
Italian
Intermediate
German
Beginner
Russian
Beginner
Greek
Beginner
Romanian
Native