Realizarea in limba spaniola si engleza a campaniilor outbound de informare a noilor clienti si suport informational via e-mail.
Preluarea apelurilor de la clienti si oferirea de suport tehnic pentru GPS-uri in limba spaniola.
As a Telemarketing Agent ,my main duties were: -Contacting private individuals by telephone to promote products, services; -Explaining the product or service to potential customers; -Handling customer questions; -Recording customer details in the informational system including reaction to the product or service offered; -Contacting customers to follow up on initial interaction.
As an Inbound Agent, my main task was handling all calls in an effective and pleasant way, with complete professionalism and to the very best of my ability offering technical support for GPS devices. Moreover I offered support via e-mail.