56140

Agent Relatii cu Clientii la Competence Call Center

CUSTOMER CARE REPRESENTATIVE at Competence Call Center

  • România, București
  • România, București
  • Romania, București
  • Romania, București
Deblocheaza date contact
Traduceri ale CV-ului
75%
  • Ultima actualizare: 08.12.2012
  • Numar referinta: 56140

Experienta

  • octombrie 2009 - mai 2012

    Agent Relatii cu Clientii, Competence Call Center

    • București, România
    • Full time
    • Domeniu - Vanzari: Serviciu clienti

    Realizarea in limba spaniola si engleza a campaniilor outbound de informare a noilor
    clienti si suport informational via e-mail.

  • ianuarie 2008 - octombrie 2009

    Techical support agent , Hecc Romania

    • București, România
    • Full time
    • Domeniu - Vanzari: Serviciu clienti

    Preluarea apelurilor de la clienti si oferirea de suport tehnic pentru GPS-uri in limba spaniola.

Educatie

  • 2008 - 2011

    Diploma de facultate, Universitatea de Limbi Straine Spiru Haret

    • București, România

Aptitudini

Permis de conducere
  • B

Limbi straine

Engleza
Avansat
Italiana
Incepator
Spaniola
Avansat
Romana
Nativ
75%
  • Last update: 08.12.2012
  • Reference number: 56140

Experience

  • October 2009 - May 2012

    CUSTOMER CARE REPRESENTATIVE, Competence Call Center

    • București, Romania
    • Full time
    • Work domain - Sales: Customer service

    As a Telemarketing Agent ,my main duties were:
    -Contacting private individuals by telephone to promote products, services;
    -Explaining the product or service to potential customers;
    -Handling customer questions;
    -Recording customer details in the informational system including reaction to the product or service offered; 
    -Contacting customers to follow up on initial interaction.

  • January 2008 - October 2009

    CUSTOMER SERVICES OPERATOR, Hecc Romania

    • București, Romania
    • Full time
    • Work domain - Sales: Customer service

    As an Inbound Agent, my main task was handling all calls in an effective and pleasant way, with complete professionalism and to the very best of my ability offering technical support for GPS devices. Moreover I offered support via e-mail.

Education

  • 2008 - 2011

    Bachelor's degree, Foreign Languages - Spiru Haret University

    • București, Romania
  • 2004 - 2008

    Highschool, Miguel de Cervantes Highschool

    • București, Romania

Skills

Driving license
  • B

Foreign languages

English
Advanced
Italian
Beginner
Spanish
Advanced
Romanian
Native