56176

Customer Care Agent at Studio Moderna S.R.L

  • România, București
  • România, București
  • Romania, București
  • Romania, București
Deblocheaza date contact
Traduceri ale CV-ului
25%
  • Ultima actualizare: 15.01.2013
  • Numar referinta: 56176

Limbi straine

Engleza
Avansat
Italiana
Incepator
Romana
Nativ
75%
  • Last update: 15.01.2013
  • Reference number: 56176

Experience

  • July 2011 - November 2012

    Customer Care Agent, Studio Moderna S.R.L

    • București, Romania
    • Full time
    • Work domain - Sales: Customer service

    Customer Service/Call Centre
    • Respond to telephone inquiries, providing quality service to customers and associates inquiring about the availability of products or status of orders.
    • Listen attentively to caller needs to ensure a positive customer experience.
    • Access electronic and paper cataloging systems to look up product information and availability.
    • Strive for quick complaint resolution; commended by supervisor for the ability to resolve problems on the first call and avoid escalation of issues.
    

  • March 2006 - October 2010

    Fast Food Worker/Supervisor, La Puicute S.R.L

    • București, Romania
    • Full time
    • Work domain - Services: Restaurants

    Communicate with customers regarding orders, comments, and complaints.
    Collect and return dirty dishes to the kitchen for washing.
    Accept payment from customers, and make change as necessary.
    Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, kebabs, or coffee using proper safety precautions and sanitary measures.
    Clean and organize eating, service, and kitchen areas.
    

Education

  • 2009 - Present

    Highschool, “Grigore Cerchez” High school

    • Roman, Romania

Foreign languages

English
Advanced
Italian
Beginner
Romanian
Native