56402

Director Executiv la BCR Erste Group

Branch Director at BCR Erste Group

  • România, București
  • România, București
  • Romania, București
  • Romania, București
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Traduceri ale CV-ului
50%
  • Ultima actualizare: 22.01.2013
  • Numar referinta: 56402

Experienta

  • ianuarie 2012 - Prezent

    Director Executiv, BCR Erste Group

    • București, România
    • Full time
    • Domeniu - Finante: Banci / Institutii Financiare

    Asigurarea conducerii unitatii pentru atingerea tintelor de vanzari retail. 
       Initiere masuri pentru atingerea indicatorilor de performanta stabiliti. 
       Promovarea produselor bancii si serviciilor Grupului BCR, consiliere clientilor existenti si potentiali 
       Asigurarea desfasurarii  in cel mai eficient mod a activitatii de servire clientela, cu un grad inalt de 
       calitate a servirii si satisfactie a clientului
       Asigurarea conducerii efective a unitatii coordonate; comunicarea catre echipa informatiile necesare
       desfasurarii activitatii zilnice;
       Monitorizarea gradului de indeplinire a tintelor de vanzari ale unitatii
       Evaluarea periodica a rezultatelor unitatii bancare pe baza indicatorilor de performanta stabiliti 
       si initierea de masuri in vederea aplicarii strategiei de afaceri si optimizarii activitatii
    

  • ianuarie 2010 - iunie 2012

    Personal Banker, BCR Erste Group

    • București, România
    • Full time
    • Domeniu - Finante: Banci / Institutii Financiare

    	Indeplinirea sarcinilor intermediare şi celor de sprijin referitoare la sucursala, activităţi operaţionale şi de servicii financiare;
    	Procesarea tranzactiilor ; asistarea clienţilor în alegerea diverselor produse şi servicii financiare; vanzarea produselor si serviciilor bancii, deschiderea, menţinerea relatiilor cu clientii, vanzare incrucisata si diversificarea portofoliului de produse 
    	Promovarea de afaceri pentru Banca de menţinerea unor relaţii bune cu clienţii şi ofera consultabta si asistenta post vanzare clientilor si membrilor familiei acestuia
    	Administreaza portofoliul de clienti atribuit, mareste portofoliul de clienti prin atragerea de resurse, diversifica produsele acestora prin vanzare calitativa si pe nevoia clientului.
    	Penetrarea portofoliului in vederea activarii sau reactivarii clientilor  inactivi.asigurare pro-activa de solutii financiare personalizate clientilor BCR si fidelizarea acestora;
    

Limbi straine

Engleza
Avansat
Franceza
Incepator
Germana
Incepator
Maghiara
Incepator
Romana
Nativ
50%
  • Last update: 22.01.2013
  • Reference number: 56402

Experience

  • January 2012 - Present

    Branch Director, BCR Erste Group

    • București, Romania
    • Full time
    • Work domain - Finance: Banks / Financial Institutions

    Target achievement was :
    
    - Increase unit sales growth by 40 %
    - Increase customers satisfaction by 20 %
    - Increase increasing advising clients retail results overall
    
    Main responsabilities are :
    
    -Provides management unit for retail sales targets
    -Initiate measures to achieve the established performance, controller and credit decider.
    -Promote bank products and services counseling existing and potential customers.
    -Ensure development in the most effective way of serving business customers with a high quality and customer satisfaction serving.
    -Periodically review the results based on banking unit set performance indicators and initiate measures for the application to optimize business strategy and business activity.
    

  • January 2010 - June 2012

    Personal Banker, BCR Erste Group

    • București, Romania
    • Full time
    • Work domain - Finance: Banks / Financial Institutions

    	Target achievement was :
      - increased by 10% per quarter in the number of new customers segmented
      - increasing 15% per quarter for new deposits and cross sell other products
      - increasing customer satisfaction segmented clients
    Main responsabilities are :
     - Promote and sell products and services BCR Group, advising clients in accordance with existing and potential range of products available. Identify customer needs and opportunities to sell bank products and services through cross-selling activity .
     - Provides attracting and retaining customers by offering advice and services of the bank's quality standards .
    - Track and action in order to achieve individual and unit goals. Tasks and objectives, conforming to legal regulations and internal.
    -Increase number of customers through a sales process well tuned and personal involvement.Portofolio penetration in order to activate or reactivate inactive customers. Proactive assurance of financial solutions tailored to their loyal customers and needs.
    -Maintain a personal interaction with customers by post sales;Processes all account transactions; assisting customers in their selection of various accounts and financial services; cross-selling the Bank's products and services; opening, maintaining and closing of all account types; .
    - Perform branch clerical duties; promote business for the Bank  by maintaining good customer relations and referring customers to appropriate staff for new services
    

Foreign languages

English
Advanced
French
Beginner
German
Beginner
Hungarian
Beginner
Romanian
Native