Sales Support Management Coordinator at Hewlett Packard Global E-Business Operations Centre S.R.L.

  • România, București
  • România, București
  • Romania, București
  • Romania, București
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  • Ultima actualizare: 15.01.2013
  • Numar referinta: 56497

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  • Last update: 15.01.2013
  • Reference number: 56497


  • April 2011 - Present

    Sales Support Management Coordinator, Hewlett Packard Global E-Business Operations Centre S.R.L.

    • București, Romania
    • Full time
    • Work domain - Office jobs: Administrative

    - Ensuring that the data entry is performed as per given process.
    - Ensuring that the internal partner inputs are processed.
    - Keeping the system on track and updated at all times.
    - Coordinating end to end activities and processes.
    - Implementing contracts and also ATR and EOT processes.
    - Implementing contract maintenance and various other requests.
    - Answering to queries received from internal customers.
    - Processing requests in a correct and timely manner.
    - Ensuring that errors are reported and corrected as soon as possible.
    - Providing support and also training for new colleagues.

  • January 2010 - March 2011

    Support Representative, .C. Computer Generated Solutions S.R.L.

    • București, Romania
    • Full time
    • Work domain - Sales: Customer service

    -Resolving questions and requests via telephone.
    - Responding promptly to customer inquiries.
    - Handling and solving customer complaints.
    - Performing customer verifications.
    - Participating in monthly meetings.
    - Offering customer support using different software applications.
    - Recording details of actions taken.
    - Cusomer retention and equipement maintenace.
    - Generating monthly reports and charts.
    - Providing training for new colleagues.

  • August 2008 - December 2009

    Shop Assistant, .C. DECATHLON S.R.L.

    • București, Romania
    • Full time
    • Work domain - Sales: Sales

    - Sell and demonstrate products and services to customers in an effective way.
    - Achieve individual sales targets. 
    - Identify customer requirements, meet their needs and maximise sales.
    - Maintain awareness of new product developments.
    - Serve the customers in the best manner.
    - Know and follow the merchandising standards according with policy of company.
    - Maintain the store clean and organized on a daily basis.
    - Keep the stock rooms in good order.
    - Know and perform the basic functions of the sales and stock computer system.
    - Assist in receiving new deliveries, in counting, labeling and displaying.

  • July 2007 - May 2008

    Financial adviser, S.C. KD Life Asigurari S.A.

    • București, Romania
    • Full time
    • Work domain - Finance: Finance / Accounting

    - Selling health, life and accident insurance products to individuals.
    - Identifying new clients and new sales opportunities. 
    - Ensuring good quality after-sales servicing to the client.
    - Actively participating in reaching the sales target of the team.
    - Keeping abreast of the financial markets.
    - Examine the financial status of the client.
    - Prepare short and long term investment plans for the clients.
    - Counseling clients on various investment opportunities.
    - Constantly monitor the clients' investment portfolios.
    - Quick and confidently deciding investment plans.

  • March 2006 - July 2007

    Junior Accountant, S.C. Groupama Asigurari S.A.

    • București, Romania
    • Full time
    • Work domain - Finance: Finance / Accounting

    - Executes bank transfers, payments. 
    - Imports and books bank statements. 
    - Books and settles incoming and outgoing payments.
    - Books and settles travel expenses. 
    - Prepares monthly and annual reports.
    - Calculate total payments received during a time period.
    - Compile and maintain non-monetary reports and records.
    - Offering budget analysis and consultation.
    - Analyzing and communicating financial information.
    - Participating in audit meetings.


  • 2007 - 2009

    Bachelor's degree, Dimitrie Cantemir University

    • București, Romania
  • 2006 - 2007

    Postdoctorate, French Institute

    • București, Romania

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