56724

Flight attendant at Medallion air

  • România, București
  • România, București
  • Romania, București
  • Romania, București
Deblocheaza date contact
Traduceri ale CV-ului
30%
  • Ultima actualizare: 22.01.2013
  • Numar referinta: 56724

Limbi straine

Engleza
Avansat
Franceza
Mediu
Italiana
Mediu
Spaniola
Mediu
Romana
Nativ
80%
  • Last update: 22.01.2013
  • Reference number: 56724

Experience

  • November 2011 - Present

    Flight attendant, Medallion air

    • București, Romania
    • Full time
    • Work domain - Marketing: Hostess / Promoters

    Welcoming passengers on board and directing them to their seats; 
    informing passengers of the aircraft safety procedures and ensuring that all hand luggage is securely stored away;
    checking all passenger seat belts and galleys are secure prior to take-off;
    making announcements on behalf of the pilot and answering passenger questions during the flight;
    serving meals and refreshments to passengers;
    selling duty-free goods and advising passengers of any allowance restrictions in force at their destination;
    reassuring passengers and ensuring that they follow safety procedures correctly in emergency situations;
    giving first aid to passengers where necessary;
    ensuring passengers disembark safely at the end of a flight and checking that there is no luggage left in the overhead lockers;
    completing paperwork, including writing a flight report.

  • May 2011 - August 2011

    Receptionist, Relax Comfort Suites

    • București, Romania
    • Full time
    • Work domain - Services: Tourism

    Deliver excellent customer service, at all times
    Assist in keeping the hotel reception area clean and tidy, at all times
    Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail
    Administer all reservations, cancellations and no-shows, in line with company policy
    Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximising bedroom sales opportunities
    Fulfil all reasonable requests from guests to ensure their comfort, satisfaction and safety
    Conduct regular security checks throughout the day and report any security issues to line manager
    Report any maintenance issues immediately to line manager, including all furniture, fittings and equipment
    Provide reports, as required, for housekeepers and management
    Be responsible for evacuation, in cases of emergency, acting as first point of contact for guests and the emergency services
    Maintain personal knowledge by completing in-house training and workbooks
    Always adhere to all company policies and procedures and licensing laws
    Be involved and contribute at team meetings
    Carry out instructions given by the management team and head office

Education

  • 2007 - 2011

    Bachelor's degree, Spiru Haret

    • București, Romania
  • 2006 - 2010

    Bachelor's degree, Romano-Americana

    • București, Romania

Foreign languages

English
Advanced
French
Intermediate
Italian
Intermediate
Spanish
Intermediate
Romanian
Native