Create purchase order to source hardware, software & services needed for the customer order, including B2B. Obtain information required to process order (e.g. user details & consent, exchange services, billing date and product specific details). Manage required documentation for specific order types. Resolve internal & external admin queries (e.g. billing free permissions, free of charge orders). Enter order in SAP. Placing purchase orders in line with customer needs. Communicate with Front Office for solving issues on requests. Ensure appropriate approvals are in place prior to quote submission. Ensure that any off-line pricing calculators and/or product-specific check lists are completed prior to quote submission. Contacting suppliers asking for order confirmation. Serve as a contact for clients and their agents for communication of investment instructions. Escalate issues as appropriate at the earliest opportunity, provide solutions and take actions to close them. Send purchase orders to suppliers.
Answer phones and transfer calls to the appropriate employees, outgoing calls. Sorts and distributes incoming and outgoing mail. Greet and assist visitors with visitor badges or escort them to an office or meeting room room. Take messages and make sure they get to the appropriate employees. Supports senior level managers. Providing information, answering questions for employees and customers. Database activities, data entry and internet research tasks. Paperwork and reports. Ensures security procedures. Accept and sign for packages and distribute mail. Reception and delivery. Commercial correspondence. Maintain a pleasant appearance of the reception and lobby area. Foreigners reception.