58770

Senior Collection Analyst at GENPACT

  • România, București
  • România, București
  • Romania, București
  • Romania, București
Deblocheaza date contact
Traduceri ale CV-ului
30%
  • Ultima actualizare: 20.01.2014
  • Numar referinta: 58770

Limbi straine

Engleza
Avansat
Franceza
Incepator
Germana
Avansat
Romana
Nativ
80%
  • Last update: 20.01.2014
  • Reference number: 58770

Experience

  • February 2014 - June 2014

    Senior Collection Analyst, GENPACT

    • București, Romania
    • Full time
    • Work domain - Finance: Finance / Accounting

    Working with customers from the German and Austrian markets for a global top 10 Pharma Company. 
    
    Responsibilities:
    •Unapplied Cash - analyze, research and reconcile transactions on customer's account;
    •Aging - assessing credit worthiness & delinquent accounts, minimizing bad debts, follow up on overdue balances, performing resolution of disputed invoices;
    •Billing, sales orders, various AR/OTC reports.
    •Taking/making calls, writing emails, informing customers in regards with their accounts;
    •Resolving the complaints and other various situations.

  • November 2013 - December 2013

    Customer Service Representative, OLOTELS

    • București, Romania
    • Full time
    • Work domain - Services: Hotels,Tourism

    Customer support: 
    •Taking/making calls, writing emails, informing the customers in regards to hotel accommodation & payments;
    •Solving & taking actions regarding the complaints and other various situations.

  • August 2012 - September 2013

    MARKETING COORDINATOR, Avans Ucrom, Bucharest/Galati

    • București, Romania
    • Full time
    • Work domain - Marketing: Marketing

    Avans Ucrom is manufacturer of nails, wire mesh and drawn wire.
    
    •Marketing – developing the marketing strategy, creating and developing the product catalog (RO, EN, GE), business offers, materials & presentations, developing and updating company’s website content, advertising the website on the Internet, SEO, creating and updating various databases;
    •Account Manager - for foreign customers only: creating offers, purchase orders, business correspondence (EN & GE), meetings, report preparation, invoices.

  • July 2011 - July 2012

    MARKETING COORDINATOR, Awesome Green & Eden Initiative, Vancouver, Canada

    • București, Romania
    • Full time
    • Work domain - Marketing: Marketing

    Eden Initiative & Awesome Green are companies located in North Vancouver, B.C., Canada.
    Profile - optometry / eco cleaners manufacturer.
    
    •Marketing – developing the marketing strategy, creating and developing content of marketing offers, materials & presentations, developing and updating company’s website content, advertising the website on the Internet, SEO, business correspondence, meetings, report preparation, creating and updating various databases, organizing events;
    •Bookkeeping –invoices, accounts receivable and accounts payable, purchase orders, inventory;

  • March 2007 - April 2011

    TRAINING COORDINATOR & OFFICE MANAGER, MDI Training & Consulting, Bucharest

    • București, Romania
    • Full time
    • Work domain - Marketing: Marketing

    MDI is a company with its headquarters in Austria and branches in several countries.
    Profile - management development trainings.
    
    •Key Account Management - communication with the clients, business proposals, feedback & complaints, identifying & solving problems, contract management, assuring that the services are according with the standards & the 'extra mile' ;
    •Marketing - developing content and updating the website, SEO, creating & issuing newsletters, advertising the company, coordinating and participating in numerous MDI international programs;
    •Financial & Bookkeeping - responsible for all the bank and cash transactions, creating & working with budgets, cash flow control, invoices, responsible for all the contracts;
    •Organizing & Coordinating Trainings & Events in various European countries – creating and planning training schedules, travel arrangements & accommodation for trainers and participants, preparing training materials, translations EN & GE, correspondence with the participants, working with budgets and ensuring the deadlines are met.
    •HR activities - personnel interviews, coordinating teams;
     

  • May 2006 - January 2007

    TRAINING COORDINATOR & OFFICE MANAGER , CEDES Cercetare Dezvoltare

    • București, Romania
    • Full time
    • Work domain - Services: Tourism

    Profile: Trainings for Hotel & Restaurant Staff and Management.
    • Bookkeeping - responsible for all the cash transactions, accounts payable, accounts receivable, invoices, petty cash.
    • Various Marketing & Administrative activities.
    

  • December 2005 - April 2006

    OFFICE MANAGER , Hotel Moxa 4*

    • București, Romania
    • Full time
    • Work domain - Services: Tourism

    • Bookkeeping - petty cash, accounts payable, accounts receivable, invoicing, cash flow.
    • Various activities of Marketing, HR & Administrative.
    

  • March 2001 - August 2003

    RECEPTIONIST, Hotel Tivoli 3*

    • București, Romania
    • Full time
    • Work domain - Services: Tourism

    • Ensuring all cash and cash equivalents are accounted for and balanced at the beginning and
    end of each work shift, solving guest inquiries/ complaints, registering and assigning rooms to
    guest.
    

Education

  • 2011 - 2011

    Postdoctorate, ISS College

    • Dej, Romania
  • 2004 - 2009

    Bachelor's degree, 'Dimitrie Cantemir' University, Faculty of Management in Tourism and Commerce

    • București, Romania

Foreign languages

English
Advanced
French
Beginner
German
Advanced
Romanian
Native