59039

IT Support Analyst I at Royal Bank of Scotland

  • România, București
  • România, București
  • Romania, București
  • Romania, București
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Traduceri ale CV-ului
25%
  • Ultima actualizare: 10.01.2013
  • Numar referinta: 59039

Limbi straine

Engleza
Avansat
Franceza
Incepator
Romana
Nativ
75%
  • Last update: 10.01.2013
  • Reference number: 59039

Experience

  • June 2008 - November 2012

    IT Support Analyst I, Royal Bank of Scotland

    • București, Romania
    • Full time
    • Work domain - Finance: Banks / Financial Institutions

    ● Administration, maintenance and support of the cards applications (debit and credit cards) – VisionPlus,
    Falcon, NetBanking, LendingPC, Delta
    ● Incident management
    ● Batch scheduling changes
    ● Administration of Electronic Banking applications, servers and payment flow for Multicash systems
    ● Deploy/Upgrade Multicash system components on production and disaster recovery environments
    ● Maintenance of the interfaces between card and loans applications and core banking system
    ● Support, administration and implementation for Base24 Environment Production and UAT
    ● Support for ISAP and in-house applications for different business units
    ● Support for cards,loans and electronic banking applications users/operators on the Production/Test/DR
    environments
    ● Accomplishment of different technical documentation for bank systems, this includes different audit
    (internal or periodic ones), audit issues solving and certifications for MCSI
    ● MQ Series Server administration
    ● Developes and support automation scripts for secure download/upload processes between RBS Bank and
    3rd parties, using PKI infrastructure

  • April 2007 - June 2008

    Help Desk Support, JTI Romania

    • București, Romania
    • Full time
    • Work domain - Sales: IT

    ● Offer support for sale offices and HQ in Romania regarding Windows Xp/WizCount/Office Xp issues and
    day to day production activities. Offer support for on-field agents relating portable printers, palms and other
    ● Windows Mobile applications
    ● Occasional data check and their impact on the system applications and palm software
    ● System user administration on different applications including Active Directory
    ● Administration and support for Citrix Presentation Console
    ● Occasional offer solutions for sales problems and dealing with their impact on the database system
    ● Offer hardware support and perform hardware repairing for printers/PDA/Infrared devices/Working
    stations
    ● Installation new software and monitoring their impact on the users

Education

  • 2003 - 2008

    Bachelor's degree, Universitatea 'Politehnica' Bucuresti, Facultatea Automatica si Calculatoare

    • București, Romania

Foreign languages

English
Advanced
French
Beginner
Romanian
Native