63998

Lucrator comercial la SC V-Silentium S.R.L

Saleswoman at SC V-Silentium S.R.L

  • România, Timișoara
  • România, Timișoara
  • Romania, Timișoara
  • Romania, Timișoara
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Traduceri ale CV-ului
75%
  • Ultima actualizare: 22.02.2013
  • Numar referinta: 63998

Experienta

  • iulie 2012 - ianuarie 2013

    Lucrator comercial, SC V-Silentium S.R.L

    • Timișoara, România
    • Full time
    • Domeniu - Vanzari: Vanzari

    Lucrator comercial,asiguram si tineam evidenta stocului necesar magazinului din incinta
    Mall-ului,vindeam produsele cosmetice folosind atat o aplicatie de gestiune primara numita
    ekonom,cat si casa de marcat si POS-ul,consiliam clientii in alegerea produselor in functie
    de necesitatea acestora.

  • decembrie 2011 - martie 2012

    Lucrator comercial, SC Auchan Hypermarket S.R.L

    • Timișoara, România
    • Full time
    • Domeniu - Vanzari: Vanzari

    Lucrator comercial pe raionul de bauturi, uneori receptionam marfa de la tiruri,consiliam
    clientii si in alegerea bauturii dorite si ofeream informatii privitoare la provenienta bauturilor.

  • aprilie 2009 - iunie 2011

    Asistenta in Relatii Publice si Comunicare, Bosch Communication Center

    • Timișoara, România
    • Full time
    • Domeniu - Vanzari: Serviciu clienti

    - preluarea apelurilor telefonice de la clienti;
    - furnizarea telefonica de informatii;
    - oferirea asistentei atat verbal, cat si pe site;
    - inregistrarea modificarilor solicitate de clienti
    - rezolvarea reclamatiilor conform procedurilor si instructiunilor de lucru, in mod complet
    si corect.
    - imbunatatirea parametrilor cantitativi ai serviciului relatii clienti: rata de abandon, procentul
    de apeluri preluate si rezolvate,etc.
    - promovarea imaginii companiei prin atitudine, cunostinte, orientare catre client, disponibilitate
    fata de nevoile clientilor.

Educatie

  • 2009 - 2011

    Master / studii postuniversitare, Universitatea de Vest

    • Timișoara, România
  • 2004 - 2008

    Diploma de facultate, Universitatea de Vest

    • Timișoara, România
  • 2000 - 2004

    Liceu / scoala profesionala, Liceul Pedagogic 'Sabin Dragoi'

    • Deva, România

Limbi straine

Engleza
Avansat
Franceza
Incepator
Germana
Incepator
Spaniola
Avansat
Romana
Nativ
75%
  • Last update: 22.02.2013
  • Reference number: 63998

Experience

  • July 2012 - January 2013

    Saleswoman, SC V-Silentium S.R.L

    • Timișoara, Romania
    • Full time
    • Work domain - Sales: Sales

    Saleswoman,I was assuring and keeping evidence of the stores' supply within the Mall, selling cosmetic products using a primary management application called eknonom, and also the cash register and the P.O.S, advising clients in choosing products fit for their needs.

  • December 2011 - March 2012

    Beverage Department Worker, SC Auchan Hypermarket S.R.L

    • Timișoara, Romania
    • Full time
    • Work domain - Sales: Sales

    Beverage Department Worker, organizing the merchandise on the box-pallets,occasionally receiving merchandise from trucks,advising clients in choosing the desired beverage and offering information regarding the beverages provenance.

  • April 2009 - June 2011

    Public Relations and Communication Assistant, Bosch Communication Center

    • Timișoara, Romania
    • Full time
    • Work domain - Sales: Customer service

    - answering phone calls from customers
    - providing telephone information
    - offering assistance, both verbal and on the website
    - registering amendments requested by customers
    - solving complaints by completely and correctly following complaint handling procedures and work instructions.
    - improving the quantitative parameters of the clients' relations service
    - promoting the company's image through attitude, knowledge, customer orientation, willingness to meet customers' needs

Education

  • 2009 - 2011

    Master's degree, West University

    • Timișoara, Romania
  • 2004 - 2008

    Bachelor's degree, West University

    • Timișoara, Romania
  • 2000 - 2004

    Highschool, "Sabin Dragoi" Pedagogical High School

    • Deva, Romania

Foreign languages

English
Advanced
French
Beginner
German
Beginner
Spanish
Advanced
Romanian
Native