6606

Receptioner hotel la CARO HOTEL BUCURESTI

Receptionist at CARO HOTEL BUCHAREST

  • România, Brănești
  • România, Brănești
  • Romania, Brănești
  • Romania, Brănești
Deblocheaza date contact
Traduceri ale CV-ului
80%
  • Ultima actualizare: 20.07.2011
  • Numar referinta: 6606

Experienta

  • octombrie 2010 - Prezent

    Receptioner hotel , CARO HOTEL BUCURESTI

    • Brănești, România
    • Full time
    • Domeniu - Servicii: Turism

     preluarea si inregistrarea rezervarilor de la clienti;
    primirea si cazarea clientilor;
    intocmirea actelor necesare cazarii clientilor (contracte de turism, urmarirea si incasarea platilor);
    promovarea serviciilor oferite clientilor;
    solutionarea eficienta a tuturor solicitarilor inregistrate;
    medierea conflictelor si rezolvarea reclamatiilor clientilor.

Educatie

  • 2010 - Prezent

    Master / studii postuniversitare, UNIVERSITATEA ROMANO AMERICANA

    • București, România
  • 2010 - 2011

    Postdoctorat, Scoala Superioara Aviatie Civila

    • București, România

Aptitudini

Permis de conducere
  • B

Limbi straine

Engleza
Avansat
Franceza
Mediu
Germana
Mediu
Romana
Nativ
80%
  • Last update: 20.07.2011
  • Reference number: 6606

Experience

  • October 2010 - Present

    Receptionist, CARO HOTEL BUCHAREST

    • Brănești, Romania
    • Full time
    • Work domain - Services: Tourism

    taking and recording bookings from clients;
    reception and accommodation of customers;
    clients prepare documents necessary accommodation (tourism contracts, monitoring and collection of payments);
    promoting customer service;
    efficient resolution of all requests registered;
    conflict mediation and resolution of customer complaints.

Education

  • 2010 - Present

    Master's degree, Romanian-American University

    • București, Romania
  • 2010 - 2011

    Doctorate, Romanian Aviation Academy

    • București, Romania

Skills

Driving license
  • B

Foreign languages

English
Advanced
French
Intermediate
German
Intermediate
Romanian
Native