66463

Asistent manager la Martifer

Asistent manager at Martifer

  • România, București
  • România, București
  • Romania, București
  • Romania, București
Deblocheaza date contact
Traduceri ale CV-ului
75%
  • Ultima actualizare: 1 ian.
  • Numar referinta: 66463

Experienta

  • decembrie 2013 - Prezent

    Asistent manager, Martifer

    • București, România
    • Full time
    • Domeniu - Office jobs: Administrativ

    - asigurarea transmiterii documentelor prin fax, e-mail, posta, curier
    - raspunderea si redirectionarea apelurilor telefonice
    - dezvoltarea si redactarea documentelor si declaratiilor cerute de management
    - asigurarea suportului administrativ catre toate compartimentele firmei
    - inregistrarea, scanarea, arhivarea, sortarea contractelor si transmiterea acestora catre persoanele responsabile conform procedurii interne 
    - inregistrarea, distribuirea, arhivarea mesajelor si a corespondentei primite de la parteneri, clienti si alti angajati
    - mentinerea relatiei cu furnizorii de telecomunicatii, preluarea sesizarilor interne si redirectionarea acestora, furnizare informatii facturare solicitate, preluare si verificare comenzi
    - cautarea celor mai bune solutii de cazare in tara si strainatate, rezervarea acestora, asigurarea achitarii facturilor aferente si mentinerea unor bune relatii cu furnizorii
    - indeplinirea activitatilor de HR: inregistrarea si verificarea pontajelor, a fiselor de post, a fiselor de aptitudini, programare pentru medicina muncii, actualizarea datelor angajatilor in baza de date, arhivarea fiselor de medicina muncii, eliberarea adeverintelor solicitate de angajati
    - evidenta concediilor de odihna si a celor medicale
    - contactarea si programarea candidatilor pentru interviuri, transmiterea ulterioara catre acestia a feedbackului
    - depunerea si inregistrarea documentelor la institutiile statului (ITM, CASMB, ANAF, etc.)
    - alte activitati specifice

  • aprilie 2012 - decembrie 2013

    Operator introducere, prelucrare si validare date, GDF Suez Energy Romania

    • București, România
    • Full time
    • Domeniu - Vanzari: Serviciu clienti

    Introducerea, prelucrarea, transmiterea si tinerea evidentei datelor in sistemul informatic in conformitate cu standardele operationale ale companiei, verificarea documentelor primite si sesizarea emitentului asupra erorilor observate pentru corectarea acestora, colaborarea cu furnizorii de date primare in vederea executarii corecte si in termen a lucrarilor, cooperarea cu key-userii SAP in cazul aparitiei unei erori in functionarea si exploatarea sistemului informatic, respectarea termenelor-limita de introducere a datelor.

  • aprilie 2011 - aprilie 2012

    Analist call-center, GDF Suez Energy Romania

    • București, România
    • Full time
    • Domeniu - Vanzari: Serviciu clienti

    Elaborarea raspunsurilor telefonice la solicitarile/reclamatiile clientilor, participarea la transmiterea mesajelor comerciale catre clienti, oferirea de informatii si consiliere clientilor societatii, operarea in sistemul de informatica (SAP) conform procedurilor, gestionarea directa a contractelor clientilor pentru furnizarea operativa catre clienti de servicii de calitate, urmarirea permanenta a gradului de realizare a obiectivelor stabilite de manager.

  • august 2010 - octombrie 2010

    Consultant financiar, OVB Allfinanz Romania

    • București, România
    • Full time
    • Domeniu - Finante: Asigurari

    Prospectarea pietei in vederea identificarii potentialilor clienti, dezvoltarea si gestionarea portofoliului de clienti, participarea la intalniri in care se analizeaza necesitatile financiare ale clientilor, realizarea solutiei optime in functie de necesitatile respective, mentinerea unei relatii continue cu respectivii clienti, compararea multiplelor oferte, din punctul de vedere al avantajelor si respectiv al dezavantajelor, punerea în balanta a rezultatului, în raport cu investitia, optimizarea cailor de obtinere a unor subventii de stat. 
    - Intelegerea nevoilor si elaborarea de strategii in vederea satisfacerii nevoilor clientilor.

Educatie

  • 2009 - 2012

    Diploma de facultate, Scoala Nationala de Studii Politice si Administrative- Facultatea de Administratie Publica

    • București, România
  • 2005 - 2009

    Liceu / scoala profesionala, Colegiul National "Nicolae Grigorescu"

    • Câmpina, România

Limbi straine

Engleza
Avansat
Franceza
Mediu
Romana
Nativ
75%
  • Last update: 1 ian.
  • Reference number: 66463

Experience

  • December 2013 - Present

    Asistent manager, Martifer

    • București, Romania
    • Full time
    • Work domain - Office jobs: Administrative

    	Ensure the transmission of documents by fax, e-mail;
    	Answering and forwarding calls;
    	Developing and drafting of the documents and statements required by management ;
    	Providing administrative support to all departments of the company;
    	Recording and distribution to compartments involved, filing and archiving mail and messages received from partners, customers and other employees ;
    	Other specific activities.

  • April 2012 - December 2013

    Entry operator, data validation and processing, GDF Suez Energy Romania

    • București, Romania
    • Full time
    • Work domain - Sales: Customer service

    Introduction, processing, transmission, record keeping data in the computer system in accordance with company operational standards, verify the received documents received, notify the errors observed to theprimary data providers in order to execute the work properly or cooperation with key-SAP users in the event of an error in operation, respecting the data input-line.

  • April 2011 - April 2012

    Call center analyst, GDF Suez Energy Romania

    • București, Romania
    • Full time
    • Work domain - Sales: Customer service

    Development of telephone responses to inquiries/ complaints customer participation in commercial messaging clients, providing information and advice to clients society, computer operating system (SAP) according to procedures, direct management of customer contracts operative providing quality customer service, constant pursuit of the achievement of objectives set by manager.

  • August 2010 - October 2010

    Financial Consultant, OVB Allfinanz Romania

    • București, Romania
    • Full time
    • Work domain - Finance: Insurance

    Market research to identify potential clients, developing and managing client portfolio, participation in meetings which analyzes customer financial needs, achieving optimal solution according to those needs, maintaining an ongoing relationship with those customers, comparing multiple offers, in terms of advantages and disadvantages respectively, balancing the outcome in relation to investment, optimising ways of obtaining state subsidies, understanding the needs and strategies in order to meet customer needs.

  • August 2010 - August 2010

    Telemarketing & call center agent, Icarus Data Telecom

    • București, Romania
    • Full time
    • Work domain - It Telecom: Telecommunications

    Contact potential clients, new or existing from the database, identify together the necessities and opportunities regarding the telecommunication services, presenting the Icarus Data Telecom services and prospecting the opportunities of selling them via telephone.

  • July 2010 - July 2010

    Call center operator, Grand Business Advertising S.R.L.

    • București, Romania
    • Full time
    • Work domain - Sales: Customer service

    Initiate phone calls in order to sale services, database updates, establishing meetings and promote services and products.
    

Education

  • 2009 - 2012

    Bachelor's degree, National School of Political and Administrative Studies

    • București, Romania
  • 2005 - 2009

    Highschool, National College "Nicolae Grigorescu"

    • Câmpina, Romania

Foreign languages

English
Advanced
French
Intermediate
Romanian
Native