pregateam materialul pentru emisiune, prezentam emisiunea, ajutam la montarea marerialului
present the show
• Checking guests into the hotel, allocating rooms and handing out keys Checking guests out of the hotel, preparing bills and taking payments Taking and passing on messages to guests Dealing with complaints or problems Dealing with reservations and cancellations by phone, email, fax or face to face
•Answering questions about menus. •Taking food and beverage orders. •Serving food, cocktails and beverages. •Resetting restaurant dining areas. •Anticipating a guests needs. •Setting up linens and glassware. •Meeting, greeting and seating guests. •Collecting payments from customers.