67672

Product Manager la Citroen Romania

Product Manager at Citroen Romania

  • România, București
  • România, București
  • Romania, București
  • Romania, București
Deblocheaza date contact
Traduceri ale CV-ului
80%
  • Ultima actualizare: 15.02.2013
  • Numar referinta: 67672

Experienta

  • ianuarie 2011 - ianuarie 2013

    Product Manager, Citroen Romania

    • București, România
    • Full time
    • Domeniu - Muncitori Tehnicieni: Automobile

    •	Analiza pietei si a concurentei, recunoasterea tendintelor de dezvoltare si oportunitatilor de piata
    •	Elaborarea strategiilor de introducere pe piata a unui produs nou sau de animare a unui produs existent
    •	Pregatirea lansarii pe piata a unui nou produs :
    - stabilirea concurentei directe si indirecte
    - analiza concurentei si raportarea propriului produs la concurenta
    - propunerea si negocierea preturilor de comercializare
    •	Analiza si monitorizarea produselor din oferta societatii din punct de vedere al: volumelor de vanzari, pretului si al produselor similare oferite de concurenta
    •	Analiza stocurilor si optimizarea lor in concordanta cu asteptarile consumatorului
    •	Indeplinirea obiectivelor de vanzari in raport cu stocul produs
    

  • ianuarie 2008 - decembrie 2010

    Asistent Comercial, Citroen Romania

    • București, România
    • Full time
    • Domeniu - Muncitori Tehnicieni: Automobile

    •	Responsabil de facturare autoturisme
    •	Formator pentru reteaua de distributie (programele de gestiune si vanzare a autoturismelor)
    •	Asigurarea suportului administrativ pentru departamentul Comercial
    •	Realizarea de rapoarte de vanzari la cererea superiorului ierarhic
    •	Mentinerea relatiei cu reteaua de distributie pentru suport vanzari
    •	Supervizarea aplicarii procedurilor de vanzare in reteaua de distributie si in cadrul departamentului
    •	Asigurarea transmiterii / receptionarii documentelor prin curier, fax, e-mail
    

  • februarie 2007 - ianuarie 2008

    Quality Controller, Avon Cosmetics Romania

    • București, România
    • Full time
    • Domeniu - Vanzari: Serviciu clienti

    •	Dezvoltarea abilitatilor de comunicare ale operatorilor call center 
    •	Coordonarea si supervizarea activitatii operatorilor call center
    •	Observarea si evaluarea periodica a performantelor individuale ale operatorilor call center avand la baza criterii calitative si cantitative
    •	Implementarea de strategii de comunicare in vederea eficientizarii fluxului procedural 
    •	Formator aplicatii utilizate in activitatea operatorilor call center
    •	Mentinerea legaturii si comunicarii cu alte departamente
    

Educatie

  • 2010 - Prezent

    Diploma de facultate, Universitatea Romano-Americana

    • București, România

Limbi straine

Engleza
Mediu
Franceza
Avansat
Romana
Nativ
80%
  • Last update: 15.02.2013
  • Reference number: 67672

Experience

  • January 2011 - January 2013

    Product Manager, Citroen Romania

    • București, Romania
    • Full time
    • Work domain - Technicians: Automotive

    •	Market and competition analysis, identifying development directions and opportunities
    •	Developing strategies for introducing on the market a new product or improving an existing one 
    •	Preparing the launch of new products on the market:
    - establishing the direct and indirect competition
    - competition analysis and evaluation of own product in comparison with the competition
    - coming up with selling prices and negociating them
    •	Analysing and monitoring the firm's products from the point of view of sales volumes, price and of similar products offerred by the competition Analiza stocurilor si optimizarea lor in concordanta cu asteptarile consumatorului
    •	Product stock analysis and improvement in accordance with customers' expectations 
    •	Achieving sales objectives as referred to the produced stock
    	Results:
    •	Organizing the activity and improving analysis methods
    •	Improving communication with the distribution network in order to achieve better results in the sales process
    

  • January 2008 - December 2010

    Commercial Assistant, Citroen Romania

    • București, Romania
    • Full time
    • Work domain - Technicians: Automotive

    •	Responsible for invoicing cars
    •	Trainer for the distribution network (programmes for car stock management and sales)   
    •	Providing administrative support for the Commercial Department 
    •	Drawing up sales reports at the request of superiors 
    •	Maintaining the connection with the distribution network in order to provide sales support
    •	Supervising the implementation of sales procedures within the distribution network and the Department
    •	Ensuring the transmission/reception of documents by courier, fax, e-mail
    	Results:
    •	Ensuring the optimum conditions for the Department's activity 
    

  • February 2007 - January 2008

    Quality Controller, Avon Cosmetics Romania

    • București, Romania
    • Full time
    • Work domain - Sales: Customer service

    •	Developing call center operators' communication skills  
    •	Coordinating and monitoring call center operators' activity
    •	Monitoring and evaluating on a regular basis call center operators' individual results based upon quality and quantity criteria
    •	Implementing communication strategies in order to improve procedures
    •	Elaborating applications used in the call center operators' activity 
    Maintaining the connection and communication with other departments
    Results:
    •	Improvement of the Department's activity by offering constant support
    •	Improvement of the information offered to the customers
    

  • September 2005 - February 2007

    Call Center Operator, Avon Cosmetics Romania

    • București, Romania
    • Full time
    • Work domain - Sales: Customer service

    •	Solving customers' complaints or requests by phone, e-mail or mail (letters)
    •	Offering answers to all customers' questions and solving problems related to their orders, invoices or company products
    	Results:
    •	Development of communication skills in various conditions, including in stressfull ones
    •	The ability of working on a deadline and within a team
    

  • April 2005 - June 2005

    Market Studies Operator, Daedalus Consulting

    • București, Romania
    • Full time
    • Work domain - Marketing: Marketing

    •	Filling in market research questionnaires (on the phone) based on the contribution of persons from a data base   

Education

  • 2010 - Present

    Bachelor's degree, Romanian-American University

    • București, Romania

Foreign languages

English
Intermediate
French
Advanced
Romanian
Native